Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Americas Channel Marketing Manager

Company: Markforged

Location: USA

Posted Nov 06, 2024

Markforged is a company that is reinventing the manufacturing industry by providing 3D printing hardware, software, and material solutions. They are looking for a talented field and partner marketer to help drive their rapid expansion across multiple countries.

Senior Software Engineer - Tax Engineering

Company: Airbnb

Location: USA

Posted Nov 06, 2024

The job posting is for a Software Engineer position at Airbnb, where you will work on solving complex problems, building microservices, and collaborating with cross-functional teams. The company promotes inclusive and supportive work environment, career development, and work-life balance.

Senior Product Designer - Personal Banking

Company: Mercury

Location: USA

Posted Nov 06, 2024

Mercury is a financial technology company looking to hire a senior product designer to lead design on their Personal Banking Team. The company aims to design banking tools that are intuitive and user-friendly, and believes that the key to helping individuals achieve financial wellness lies in simplicity and clarity.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Nov 06, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that offers a range of benefits, including career growth opportunities, training, and a positive work environment. The role involves working from home, providing customer service, and resolving customer issues. The company values diversity, equity, and inclusion and offers a range of programs and events to support employees.

Property and Casualty Insurance Licensed Sales Representative

Company: The General

Location: USA

Posted Nov 06, 2024

The General is looking for Property and Casualty Insurance Licensed Inbound Insurance Sales Representatives to join their team. The role is primarily home-based and offers a competitive salary, uncapped commission structure, and paid training. The company provides benefits, including comprehensive medical, dental, and vision insurance, and a competitive 401k contribution.

Compensation Specialist

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Nov 06, 2024

RWJBarnabas Health is a premier healthcare destination that offers a comprehensive benefits package, competitive total rewards, and a best-in-class work experience. The company aims to make a unique impact in local communities throughout New Jersey by improving health, creating educational and career opportunities, and addressing social determinants of health.

Solutions Engineer

Company: Shippo

Location: USA

Posted Nov 06, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses. As a Solutions Engineer, you will work closely with the sales team to provide technical expertise and design solutions to meet clients' needs.

Vice President, Customer Experience

Company: DNSfilter

Location: USA

Posted Nov 06, 2024

DNSFilter is looking for a Vice President of Customer Experience to lead their global Customer Experience organization. The company is a fast-paced hypergrowth SaaS startup that values diversity and innovation. The role requires 12+ years of experience in managing Customer Success and Customer Support teams, with a proven track record of scaling teams and driving customer satisfaction.

Care Manager

Company: AmeriHealth Caritas

Location: USA

Posted Nov 06, 2024

AmeriHealth Caritas is seeking a Care Manager II RNLMSW to assist members in achieving their optimal level of health through self-management. The role involves engaging members and providers, assessing and coordinating care, and identifying problems and barriers to care.

Partnerships Strategic Operations Manager - Networks

Company: Stripe

Location: USA

Posted Nov 06, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an operations manager to join their team and provide operational support across key financial institutions.

School Speech Language Pathologist

Company: Care Options for Kids

Location: USA

Posted Nov 06, 2024

The position of Speech Language Pathologist provides therapeutic techniques for patients with speech language hearing oral motor swallowing and cognitive disorders. The Speech Language Pathologist plans implements and evaluates patient care to restore or maintain patient wellbeing and collaborates with the interdisciplinary team. The job offers benefits such as Medical Dental amp Vision Cigna Life LTD amp STD Supplemental Insurances 401k once eligible FrontLoaded PTO for FullTime Employees and Accrued PTO for PartTime Employees CEUs Referral program Professional development assistance Disciplinespecific mentor Online community of clinicians.

Account Executive

Company: Exodus54

Location: USA

Posted Nov 06, 2024

Exodus is looking for an Account Executive to drive revenue growth and build partnerships in the crypto and Web3 space. The role involves strategically engaging with clients, closing deals, and building relationships. The company offers a collaborative culture, flexible schedule, and competitive benefits package.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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