Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Software Engineer (Python/Django)

Company: AffiniPay

Location: USA

Posted Oct 30, 2024

The job posting is for a Senior Software Engineer to lead a team in building and scaling a personal injury legal practice management software. The role requires technical expertise, leadership, and collaboration with other teams.

Service Desk Administrator III- Orders & Billing

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Desk Admin III role is responsible for facilitating orders and billing scenarios, providing technical support, and collaborating with management. The ideal candidate should have experience in a similar field, excellent analytical and problem-solving skills, and a passion for learning and developing others.

Manager OTC/TM - ERP & Business Apps

Company: iHerb

Location: USA

Posted Oct 30, 2024

The SAP Manager OTCTM is responsible for managing a team, providing leadership, and ensuring governance and compliance of SAP OTCTM systems. The ideal candidate has a deep functional knowledge of OTCTM and strong leadership and project management skills.

Growth Strategy & Analytics Analyst

Company: Privia Health

Location: USA

Posted Oct 30, 2024

The job description is for a Growth Strategy and Analytics Analyst at Privia Health, a technology-driven national physician enablement company. The role involves overseeing financial modeling and valuation initiatives for clients, providing financial analysis support, and collaborating with various teams.

Senior Staff Technical Program Manager - Data

Company: Airbnb

Location: USA

Posted Oct 30, 2024

Airbnb is looking for a Technical Program Manager to join their Infrastructure team. The role involves partnering with data engineering and product teams to build data-driven decision making capabilities. The ideal candidate has a technical background, strong communication skills, and experience with storage and data systems.

Senior Partner Engineer - Developer Platform

Company: Reddit

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Senior Partner Engineer to join the Devvit team, responsible for technical partnerships, evangelism, and documentation. The role requires excellent problem-solving, communication, and passion for superior developer experience.

Data Consultant - Corporate

Company: Yipitdatajobs

Location: USA

Posted Oct 30, 2024

YipitData is a market-leading data and analytics firm that provides accurate and detailed insights to industries. The company has raised $475M and has been recognized as one of Inc's Best Workplaces. They are expanding their Solutions team and are looking for a Data Consultant to develop and deliver data-driven insights products for clients.

Senior Software Engineer - Platform Tooling

Company: Weights & Biases

Location: USA

Posted Oct 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Software Engineer for Platform Tooling to set up and maintain infrastructure standards, develop tools, and troubleshoot issues. The company offers competitive salary, equity, and benefits packages.

Senior Analytics Engineer

Company: Rocket Money

Location: USA

Posted Oct 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for an Analytics Engineer to join their team, who will own the end-to-end process of designing, building, and maintaining data models that drive business insights and decision-making.

Senior Platform Specialist

Company: Privia Health

Location: USA

Posted Oct 30, 2024

The job description is for a Senior Platform Specialist at Privia Health, a technology-driven national physician enablement company. The role involves supporting the athenaOne applications, managing complex issues, and leading projects. The company is committed to creating a work environment that allows employees to bring their whole selves to work.

Director of Product Management - Device Management

Company: JumpCloud

Location: USA

Posted Oct 30, 2024

JumpCloud is a company that delivers a unified open directory platform for securely managing identities, devices, and access. The company is looking for a Director of Device Management to lead the team in developing and growing the device management platform.

Head of Partnerships

Company: Zowie

Location: USA

Posted Oct 30, 2024

Zowie is a company that believes in using AI to improve customer service. They have established strong product traction with midmarket and enterprise customers and are now looking for a Head of Partnerships to build their partner ecosystem. The company is ambitious, innovative, and thrives in a rapidly changing market.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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