Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior UX Researcher

Company: Ro

Location: USA

Posted Oct 29, 2024

Ro is a direct-to-patient healthcare company that aims to help patients achieve their health goals through a convenient end-to-end healthcare experience. The company has been recognized for its patient-centric approach and has been named a Fortune Best Workplace in New York and Health Care for four consecutive years.

Software Engineer - Internal Tools

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Full Stack Engineer to build an internal platform that brings joy to end users. The role involves building tests, features, and infrastructure, collaborating with other engineers, and providing feedback. The company values inclusivity, collaboration, and growth.

Sales Engineer

Company: Gitpod

Location: USA

Posted Oct 29, 2024

Gitpod is hiring a Sales Engineer to accelerate growth, with a focus on technical expertise, customer relationships, and personalized support. The role requires a highly technical individual with experience in SaaS products, cloud infrastructure, and developer personas.

Junior Backend Developer

Company: Hallow

Location: USA

Posted Oct 29, 2024

Hallow is a prayer and meditation app that aims to help people grow deeper in their relationship with God. The company is scaling up its development team and is looking for someone to help build out its backend. The app has received positive reviews and has been downloaded over 15 million times.

Customer Service Rep in a Contractor Role

Company: Omni Interactions, Inc.

Location: USA

Posted Oct 29, 2024

Omni Interactions offers flexible and dependable contract work with leading brands, allowing contractors to work from home and earn excellent money. The company provides access to a variety of exclusive contracts, a supportive community, and opportunities for professional growth.

Senior Manager, SEO & Website

Company: Azul

Location: USA

Posted Oct 29, 2024

The Role Azul is seeking an experienced digital marketer to take ownership of their primary customer and prospect-facing website. The ideal candidate is a flexible and versatile digital marketer with expertise in website management, optimization, and SEO who also emphasizes user experience.

Senior Technical Product Manager

Company: Prizepicks

Location: USA

Posted Oct 29, 2024

PrizePicks is a leading sports company in North America, seeking a Senior Technical Product Manager to join their Platform Product Team. The ideal candidate will have experience in end-to-end project management, technical leadership, and product-related background. The company offers a range of benefits, including a competitive compensation package, generous PTO, and opportunities for growth and career development.

Registered Nurse

Company: Maximus

Location: USA

Posted Oct 29, 2024

Maximus is hiring hybrid remote Registered Nurse Assessors for the New York Independent Assessor Program. The role demands robust qualifications and a dedication to ensuring accurate assessments in telehealth or in-home settings. The job offers a generous salary, top-notch health benefits, and a robust 401k plan.

Community Operations Program Manager

Company: Stripe

Location: USA

Posted Oct 29, 2024

The job posting is for a program manager in Stripe's social media care team, responsible for shaping a seamless support experience for users across multiple platforms. The ideal candidate is passionate about innovating and scaling support, experienced in developing tech-driven solutions, and thrives in a dynamic multicultural environment.

Senior Account Executive

Company: Eventbrite, Inc.

Location: USA

Posted Oct 29, 2024

The job posting is for an Account Executive role at Eventbrite, requiring 5+ years of sales experience, a convincing personality, and a passion for winning. The team is building a best-in-class sales organization and is looking for self-motivated candidates to bring their creative problem-solving skills and competitive drive to the team.

Director, Product Marketing - Insights

Company: Measured

Location: USA

Posted Oct 29, 2024

The job posting is for a Director of Product Marketing Insights at Measured, a pioneer in incrementality-based media measurement and optimization. The candidate will develop a multichannel content program to educate the market and position Measured as a leading authority on incremental measurement.

Patient Services Representative

Company: EQUIP Health

Location: USA

Posted Oct 29, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that provides access to treatment for everyone. The company has a strong outcomes and treatment approach, and has been recognized by Time as one of the most influential companies of 2023.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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