Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Deputy General Counsel, Product & Privacy

Company: Apollo.io

Location: USA

Posted Oct 29, 2024

The role of Deputy General Counsel at Apolloio involves leading the Legal team and building scalable solutions for continued success. The ideal candidate will have expertise in product counseling, privacy compliance, and cross-functional collaboration.

AP Accountant, Accounting Operations

Company: hims & hers

Location: USA

Posted Oct 29, 2024

The job posting is for an AP Accountant Accounting Operations role in a company that offers competitive salary, equity compensation, and benefits. The role involves managing accounts payable, corporate credit cards, and payroll, and requires experience in accounting, advanced Excel skills, and strong communication skills.

Collections Specialist

Company: Abbyy

Location: USA

Posted Oct 29, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, paid time off, and a commitment to respect, transparency, and simplicity. The company is looking for a self-driven and competent individual to join their team as a cash collections specialist.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 29, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the Central Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Support Engineer

Company: Mixpanel

Location: USA

Posted Oct 29, 2024

Mixpanel is an event analytics platform that helps companies understand their customers and make better decisions. The company is looking for a Support Engineer to join their team, who is passionate about helping others succeed and has excellent problem-solving and analytical skills.

Senior Full-Stack Engineer

Company: Tomorrow Health

Location: USA

Posted Oct 29, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company values diversity, patient experience, and collaboration.

Account Manager

Company: Avery Dennison

Location: USA

Posted Oct 29, 2024

Vestcom is a technology-driven company that provides shelf-edge solutions for retailers and CPGs. The company has a strong focus on innovation, integrity, and performance, and is a standalone business unit of Avery Dennison. The Account Manager role is responsible for managing and supporting shopper marketing initiatives, and requires strong communication and analytical skills.

Senior Systems Administrator

Company: Recursion Pharmaceuticals

Location: USA

Posted Oct 29, 2024

The job posting is for a Senior Systems Administrator position at Recursion, a clinical stage TechBio company. The role involves managing and maintaining enterprise systems, providing expert-level support for critical business applications, and collaborating with cross-functional teams. The company values its employees and emphasizes the importance of teamwork, learning, and delivering high-quality results.

Web Developer

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Web Developer to join their team. The role involves working on the frontend development, optimization, and infrastructure of the Figma marketing website, collaborating with other teams, and mentoring team members.

Associate Product Counsel

Company: Vimeo

Location: USA

Posted Oct 29, 2024

Vimeo is looking for a highly motivated lawyer with deep technology experience to provide strategic legal guidance on a wide range of issues. The role will challenge teams to build innovative compliant technology solutions on a global scale while supporting a fast-paced product development cycle and enabling scalable growth.

Senior Staff Software Engineer - Data

Company: Saildrone

Location: USA

Posted Oct 29, 2024

Saildrone is a company that sustainably explores and monitors the oceans to understand, protect, and preserve the world. They provide real-time access to critical data and use proprietary software to transform it into actionable insights. The company has received several awards and recognition for its innovative work.

Sourcer

Company: Rain Ai Jobs

Location: USA

Posted Oct 29, 2024

Rain AI is a startup that creates energy-efficient hardware for artificial intelligence. They are looking for a sourcer to join their recruiting team and help build the recruiting function.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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