Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Engineering Manager

Company: Workiva

Location: USA

Posted Oct 29, 2024

The job description is for a Senior Engineering Manager at Workiva, leading an agile product development team, providing technical leadership, and fostering a supportive environment. The role requires experience in software engineering, Agile development methodologies, and strong communication skills.

IT Support

Company: Everstream Analytics

Location: USA

Posted Oct 29, 2024

The job is looking for an IT Support Intern with strong focus on supporting Microsoft 365 and Mac environments. The role requires a blend of customer service, technical expertise, and problem-solving skills. The ideal candidate will provide comprehensive support to end-users and resolve technical issues.

Technical Program Manager - Security

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Technical Program Manager to partner with their Tech org on security-related initiatives. The role involves managing the development and deployment of security initiatives, collaborating with cross-functional teams, and tracking key security metrics.

Creative Director

Company: Grow Therapy

Location: USA

Posted Oct 29, 2024

The company is looking for a Creative Director to lead a team and drive customer acquisition and retention efforts with world-class design and brand building. The ideal candidate has extensive experience in designing for acquisition and conversion, is skilled in managing creative teams, and is proficient in Figma and Adobe Creative Suite.

Senior Data Analyst - Canine Health

Company: Ollie Pets

Location: USA

Posted Oct 29, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Senior Data Scientist

Company: phData

Location: USA

Posted Oct 29, 2024

The job posting is looking for a Sr Data Scientist with strong technical skills to design and build algorithms and models for large enterprise customers. The responsibilities include collaborating with stakeholders, conducting data manipulation, and communicating results to stakeholders. The qualifications include advanced degree or exceptional ability in engineering, computer science, or related fields, and experience with data science tools and algorithms.

Consultant - Extended Services

Company: Emburse

Location: USA

Posted Oct 29, 2024

The job description is for an Extended Service Consultant who will be responsible for managing multiple small projects, providing guidance and feedback, and serving as an escalation point for product and process questions. The role requires proficiency with Emburse products, strong communication and customer handling skills, and the ability to influence senior leadership and project management teams.

Lead Vehicle Product Manager

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Lead Product Manager to join their Vehicle PM team and are looking for someone with 7+ years of experience in technical leadership and product management.

Director, Product - Editor

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a seasoned Product leader to lead the Editor team, responsible for core features and design systems. The ideal candidate has 8+ years of experience leading Product teams, domain experience with Designers, and experience working on complex products.

Director of Corporate Technology - Enterprise Applications

Company: Reddit

Location: USA

Posted Oct 29, 2024

The job description is for a Director of Corporate Technology Enterprise Applications, requiring a unique blend of technical prowess, strategic vision, and leadership acumen. The role involves leading the design, development, and implementation of enterprise-wide business systems and applications, as well as driving operational excellence and technical solutions.

Franchise Onboarding Coordinator

Company: Hiring at N2

Location: USA

Posted Oct 29, 2024

The N2 Company is looking for a Franchise Onboarding Coordinator to join their team. The job involves providing support and solutions-based approach to the onboarding experience. The company offers various benefits and a positive work environment.

Digital Demand Generation

Company: WorkOS

Location: USA

Posted Oct 29, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are seeking a Digital Demand Generation Manager to join their Marketing team. The role involves designing and executing campaigns across various channels to drive signups and product engagement.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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