Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Data Engineer

Company: MDCalc

Location: USA

Posted Oct 25, 2024

MDCalc is seeking a Senior Data Engineer to design, develop, and maintain data architecture and pipelines. The role will focus on constructing scalable data workflows and integrating advanced analytics solutions to support business needs.

Senior Full Stack Engineer

Company: Keller Executive Search

Location: USA

Posted Oct 25, 2024

The company is looking for a Senior Full Stack Engineer to join their team. The role involves designing and developing modern veterinary software that serves thousands of users in animal hospitals across the globe. The company values excellence, creativity, and accountability and offers a supportive and caring work environment.

Senior Platform Engineer

Company: Pearl Health

Location: USA

Posted Oct 25, 2024

Pearl Health is a company that is powering the future of healthcare by helping primary care providers deliver quality healthcare to patients. They use technology and financial tools to enable better care and optimize performance in value-based care models.

Senior Software Engineer, Avatar

Company: Rec Room

Location: USA

Posted Oct 25, 2024

Rec Room is looking for a senior developer to join their Avatars team to help expand the capabilities of player expression and customization. The team is building tools for creators to make and sell digital clothing, and the successful candidate will be involved in architecting and building new systems for player-created avatar customization.

Head of Agent Experience

Company: Real

Location: USA

Posted Oct 25, 2024

Real is a fast-growing national real estate brokerage powered by technology, seeking a Head of Agent Experience to join their Operations team. The successful candidate will be responsible for delivering a best-in-class agent experience, ensuring a seamless and satisfying journey for agents.

Technical Trainer

Company: Files.com

Location: USA

Posted Oct 25, 2024

Filescom is a successful company with a remote-first team, offering competitive benefits, training, and a 100% remote opportunity. The Technical Trainer role is focused on designing and delivering large-scale training sessions for customers, empowering them to fully utilize the Filescom platform and features.

VP, Marketing Revenue

Company: Smarsh

Location: USA

Posted Oct 25, 2024

Smarsh is a company that empowers its customers to manage risk and unleash intelligence in their digital communications. They have a growing community of over 6500 organizations in regulated industries and have received recognition from analysts like Gartner and Forrester. The company is looking for a Vice President of Marketing Revenue to drive and optimize marketing's contribution to overall revenue generation.

Head of Content & Strategy

Company: SketchDeck HQ

Location: USA

Posted Oct 25, 2024

The job posting is for a Head of Content and Strategy at SketchDeck, a creative agency. The role involves leading the growth of the content function, overseeing a team, and developing content strategies for clients. The ideal candidate has a strategic and analytical mindset, versatile expertise, and strong communication skills.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Oct 25, 2024

The company is actively looking to hire talented Psychologists in the Del Mar area, offering competitive compensation, flexible work schedules, and a full benefits package. They are seeking fully licensed and credentialed professionals with experience in caring for adult and adolescent populations.

Licensed Mental Health Therapist

Company: LifeStance Health

Location: USA

Posted Oct 25, 2024

The text is looking to hire talented therapists in the Del Mar area, offering competitive compensation, flexible work schedules, and a full benefits package. The job requires licensed therapists with experience in working with adult and adolescent populations.

People Analytics Manager

Company: Qualee

Location: USA

Posted Oct 25, 2024

Qualee is a company that is revolutionizing the way organizations engage with their employees. They offer an AI-driven employee experience platform that helps organizations optimize their workforce engagement through seamless onboarding, real-time data, and actionable feedback. The company is looking for a People Analytics Manager to help leadership make informed data-driven decisions that enhance employee experience, engagement, and retention.

Solutions Engineer

Company: Cority

Location: USA

Posted Oct 25, 2024

Cority is a global enterprise EHS software provider that empowers companies to transform the way they work. The company values its employees, providing a comprehensive benefits package, opportunities for growth, and a dynamic work culture. Cority is committed to innovation, integrity, and sustainability, and is seeking a Solutions Engineer to join its sales team.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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