Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 24, 2024

The job posting is for a product team member at OneSignal, responsible for building the future of app engagement. The role involves working with the engineering team, defining APIs, and creating prototypes. The ideal candidate has 6+ years of product experience, strong design and technical skills, and experience in data analytics and business sense.

Lead Implementation Specialist

Company: Datacor, Inc.

Location: USA

Posted Oct 24, 2024

Datacor is a leading provider of software solutions for process manufacturing, aiming to better equip the industry with software solutions. The company is passionate about serving customers and helping them use data as a competitive advantage. The role of a Lead Implementation Specialist involves leading and executing software utilization, developing strategies, and guiding clients through every stage of their life cycle.

Senior Mobile Engineer, Reliability

Company: GameChanger

Location: USA

Posted Oct 24, 2024

GameChanger is a remote-first tech company that is seeking a Senior Mobile Engineer with a focus on Reliability to join their team. The company believes in the life-changing impact of youth sports and is building a platform to elevate the next generation through youth sports. The role requires experience in developing and optimizing software, designing and implementing observability tools, and mentoring engineers.

Full Stack Engineer

Company: Hoop

Location: USA

Posted Oct 24, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team. The company values creativity, focus, and asynchronous work practices.

Registered Nurse Acute Care Virtual Health

Company: UCHealth

Location: USA

Posted Oct 24, 2024

UCHealth is a dynamic team that improves lives through top-of-scope practice, multidisciplinary team approach, and evidence-based practice. They offer a competitive total rewards package, loan repayment, and a commitment to diversity and inclusion.

Senior User Experience Designer

Company: BHG

Location: USA

Posted Oct 24, 2024

The job description is for a Senior UX Designer who will lead the design and user experience strategy across the entire product lifecycle. The candidate should have 7+ years of experience in UX/UI design, proficiency in design tools, and experience conducting user research and incorporating feedback into designs.

Commercial Manager

Company: Eventbriteinc

Location: USA

Posted Oct 24, 2024

Eventbrite is a people-first organization that values diversity, equity, and inclusion. The company offers competitive benefits, a wellness package, and a global benefit program to support its employees' health, wellbeing, and family. The Commercial Manager role is responsible for retaining and growing mid-market and large account customers, and requires strong sales and negotiation skills.

General Attorney

Company: Department of Energy - Agency Wide

Location: USA

Posted Oct 24, 2024

The Office of the Assistant General Counsel for Procurement and Financial Assistance is seeking an attorney to provide legal support for contracts, grants, and other matters. The attorney will provide analyses, interpretations, and opinions to assigned DOE offices and represent the DOE in meetings with other agencies and stakeholders.

Senior Product Designer

Company: Lumos

Location: USA

Posted Oct 24, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are hiring a Senior Product Designer to join their team and help shape the future of their product.

Partner Development Manager

Company: Attentive

Location: USA

Posted Oct 24, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is seeking a Strategic Partner Development Manager to work closely with top partners to drive revenue growth and expand its market presence.

People Business Partner

Company: Pacaso

Location: USA

Posted Oct 24, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has been featured in several prominent publications. The company is seeking a People Business Partner to join its growing team.

Senior Manager, Talent Development & Culture

Company: Turnitin, LLC

Location: USA

Posted Oct 24, 2024

Turnitin is a company that aims to promote honesty, consistency, and fairness in education. They have a diverse community of colleagues and a culture that is woven into every aspect of an employee's journey. The company offers a range of benefits, including flexible working, health care coverage, and tuition reimbursement.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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