Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Frontend Engineer, Growth

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is looking for a Senior Frontend Engineer to join their Growth team. The role involves building engineering projects that impact customer acquisition, monetization, and retention. The company offers a competitive salary, equity ownership, and a range of benefits.

Senior Salesforce Administrator

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is looking for a Senior Salesforce Administrator to join their Revenue Operations team. The role involves designing and implementing automations, workflows, and integrations to optimize their tech stack and enhance their processes in Salesforce.

IT Support Technician

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for an IT Support team member to help keep their systems running smoothly and provide technical support to their employees. The role involves troubleshooting technical issues, implementing tests, and assisting with projects to make innovative tech more accessible to employees.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Full-Stack Engineer

Company: Hoop

Location: USA

Posted Oct 23, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team and contribute to the product vision and roadmap.

Digital Media Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is for a media expert position at Cloud Control Media, a marketing agency specializing in higher education. The job involves managing and executing digital marketing campaigns, developing strategies, and collaborating with the creative team. The company offers a competitive salary range of $60,000 to $80,000 annually, as well as benefits and equity.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Oct 23, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Analytics Manager

Company: Appen

Location: USA

Posted Oct 23, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. They are seeking an experienced Analytics Manager to lead a team of data analysts and manage strategic analytics projects.

Customer Service Representative - Fitness

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 23, 2024

American Specialty Health is hiring customer service professionals for a high-volume call center to assist members with fitness programs. The job requires excellent customer service skills, knowledge of ASH products, and ability to work remotely.

Lead Sales Engineer

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Global Mobility Partner

Company: Renaissance

Location: USA

Posted Oct 23, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Global Mobility Partner to build and support its global mobility program, providing strategic direction and serving as a resource for HR business leaders and employees.

GTM Systems Architect

Company: Zip

Location: USA

Posted Oct 22, 2024

The job posting is looking for a systems architect to build the foundational tech stack for the company's ambitious growth. The role requires designing and architecting the technology stack, curating and building the stack, and partnering with the GTM organization to solve their problems. The ideal candidate has deep business intuition, data analyst empathy, and sales empathy, and is familiar with major GTM tools.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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