Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Principal Engagement Manager

Company: Assured

Location: USA

Posted Oct 22, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for experienced Principal Engagement Managers to join their team and provide excellent customer experience.

Senior Cloud Platform Engineer

Company: Quanata

Location: USA

Posted Oct 22, 2024

Quanata is a company that provides context-based insurance solutions. They are seeking a Platform Engineer to join their team, who will be responsible for designing and developing the platform architecture, collaborating with development teams, and implementing security and compliance measures.

Director GTM Operations and Strategy

Company: Zip

Location: USA

Posted Oct 22, 2024

The job description is for a GTM operations leader who will own core operations, strategy, and team management. The ideal candidate has deep GTM experience, technical skills, and strong communication and leadership abilities.

DevOps Engineer

Company: Golden Hippo

Location: USA

Posted Oct 22, 2024

The job posting is for a DevOps Engineer position at Golden Hippo, a company that values employee ownership and offers a range of benefits. The job requires experience with DevOps release cycles, containerization, and orchestration tools, as well as strong analytical and problem-solving skills.

Sr. FP&A Analyst

Company: Newsela

Location: USA

Posted Oct 22, 2024

The role is for a Sr FPampA Analyst to join a tightknit team, supporting corporate activities, budget and expense management, and continuous improvement. The role requires 2+ years of FPampA experience, advanced Excel skills, and financial modeling knowledge.

Senior / Staff Backend Engineer

Company: Livekindred

Location: USA

Posted Oct 22, 2024

Kindred is a member-only home swapping network that allows users to live a travel-rich lifestyle by exchanging primary residences with trusted peers. The company has raised $265M+ from top investors and is looking for a world-class engineer to join their team.

Solution Sales Executive

Company: Workiva

Location: USA

Posted Oct 22, 2024

The job posting is for a Solution Sales Executive responsible for obtaining new business and customer expansion sales opportunities. The role requires building relationships, identifying customer needs, and showcasing Workiva's value proposition. The job offers a competitive salary range, commission-based sales performance, and comprehensive employee benefits package.

Business Development Manager - Education & Therapy Services

Company: Aya Healthcare

Location: USA

Posted Oct 22, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employee growth and development. The company is seeking a Business Development Manager to develop and manage new accounts for Educational Services and Therapy, with a focus on exceeding sales goals and providing exceptional client service.

Security Operations Analyst

Company: Stripe

Location: USA

Posted Oct 22, 2024

The job posting is for a Security Incident Response team member at Stripe, a financial infrastructure platform. The team works to analyze, investigate, and respond to security threats. The role involves analyzing security notifications, events, and inquiries, and working with partner teams to improve threat detection and response.

Payroll Supervisor

Company: Sinch

Location: USA

Posted Oct 22, 2024

Sinch is looking for a Payroll Supervisor to oversee the Americas. The role involves managing and supervising payroll processing, ensuring accuracy and compliance with local regulations, and delivering exceptional service to employees and stakeholders.

Business Sourcer

Company: Mercury

Location: USA

Posted Oct 22, 2024

Mercury is hiring a Business Sourcer to help scale startups and small businesses. The role involves developing a deep understanding of Mercury's values and product, working closely with hiring managers, and managing the recruiting pipeline.

Openings Project Manager

Company: AvantStay

Location: USA

Posted Oct 22, 2024

AvantStay is a venture-funded hospitality company seeking a highly motivated and organized Project Manager to support the onboarding and setup of new properties. The company offers flexible work arrangements and competitive pay.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages