Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Account Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically nurturing relationships with top influencers, generating revenue, and delivering optimized services to customers.

Staff Data Scientist - Activation and Growth Platform

Company: Pinterest

Location: USA

Posted Oct 23, 2024

The job posting is looking for a data scientist with experience in applying scientific methods to solve real-world problems on webscale data. The ideal candidate should have expertise in at least one scripting language, proficiency in SQL and Hive, and strong business and product sense. The role involves developing measurement frameworks, analyzing data, and communicating findings to leadership and product teams.

Smart Building Engineer - Fault Detection & Diagnosis

Company: Willow

Location: USA

Posted Oct 23, 2024

Willow is a company that has grown from a startup to a global presence, offering a product that digitizes the build world. They are looking for an individual to join their team as an Activate Technology Engineer, who is passionate about real estate, infrastructure technology, and building systems. The role involves advancing Willow's skills library, meeting with customers, and scaling solutions across customers and asset classes.

CX Technical Representative - Core

Company: 1Password

Location: USA

Posted Oct 23, 2024

The job posting is for a CX Technical Representative for the Core team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Strategy Lead

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Strategy and Insights team member to drive critical initiatives and support the company's goal of building a culture of excellence.

Senior Business Systems Analyst

Company: Caribou

Location: USA

Posted Oct 23, 2024

Caribou is looking for a Senior Business Systems Analyst to join their Accounting and Finance team. The role involves managing and optimizing financial processes, ensuring accurate reporting, and collaborating with cross-functional teams. The company offers competitive compensation, equity options, and a range of benefits.

Partner Alliances Manager

Company: Emburse

Location: USA

Posted Oct 23, 2024

The job description is for a Partner Manager who will identify, negotiate, and manage strategic alliances to drive distribution and deliver value to partners and clients. The role requires strong communication, problem-solving, and analytical skills, as well as the ability to work cross-functionally.

Channel Account Manager

Company: Bishop Fox

Location: USA

Posted Oct 23, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are expanding and hiring a Channel Account Manager to join their team.

PHP/WordPress Developer

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is looking for a talented Freelance PHP Developer to join their team. The role involves contributing to a large PHP 8 codebase, working with TypeScript and React, and collaborating with stakeholders to drive action and build great features.

Sales Executive Mid-Market and Enterprise

Company: Emburse

Location: USA

Posted Oct 23, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and saving time. They provide a simple and amazing experience for CFOs and their employees, ensuring compliance and reducing costs. The company has over 18,000 customers and 12 million users globally.

Recruiting Coordinator

Company: Apollo

Location: USA

Posted Oct 23, 2024

The role of a Recruiting Coordinator at Apollo is a 1099 contract position that involves coordinating recruiting activities, ensuring a high-touch candidate experience, and working with a strong sense of urgency. The ideal candidate has experience as a Recruiting Coordinator, is exceptionally organized, and has excellent communication skills.

Commercial Manager

Company: Eventbrite, Inc.

Location: USA

Posted Oct 23, 2024

The Commercial Team at Eventbrite is responsible for retaining and growing their customer base, focusing on contract renewals, upsell opportunities, and maximizing value. The team operates at high velocity, understanding event creators' business trends to identify opportunities for mutual growth.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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