Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Support Specialist - POS Integration

Company: Restaurant365

Location: USA

Posted Oct 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are focused on empowering team members and constantly improving to be the best. The company is looking for a POS Integration Support Specialist to help customers with POS integrations and provide excellent customer service.

Trail Data Consultant

Company: AllTrails

Location: USA

Posted Oct 22, 2024

AllTrails is seeking a consultant to help expand their product offerings to multiple regions. The company is looking for someone with experience in US outdoor culture and geography, strong writing and communication skills, and a passion for mobile technologies and the outdoors.

Partner Manager

Company: PepperJam

Location: USA

Posted Oct 22, 2024

Partnerize is a company that empowers marketers with technology to discover, engage, and convert audiences at scale. They offer a software platform and expert service to help brands generate revenue through their partnerships channels. The company values its employees, clients, and partners, and is committed to diversity and inclusion.

Vice President, Marketing

Company: endpoint Clinical

Location: USA

Posted Oct 22, 2024

Endpoint is a company that provides interactive response technology and solutions for the life sciences industry. They have a vision to help sponsors and pharmaceutical companies achieve clinical trial success. The company is looking for a Vice President of Marketing to build and manage the marketing strategy and organization for their newly formed holding company.

Senior Staff Engineer

Company: Taskrabbit

Location: USA

Posted Oct 22, 2024

The company is looking for a Senior Software Engineer with experience in Typescript and JavaScript applications. The role involves delivering large projects, breaking down monoliths, and being a thought leader for technical decisions. The compensation package includes base pay, bonus, benefits, and perks.

Technology Production Support Associate

Company: Reformation

Location: USA

Posted Oct 22, 2024

Reformation is a revolutionary lifestyle brand that combines stylish designs with sustainable practices. The company is committed to innovation, education, and inclusivity, and is seeking a motivated Production Support Associate to join its growing tech team.

Medical Claims Billing Specialist (AR Manager)

Company: Privia Health

Location: USA

Posted Oct 22, 2024

The job description is for an Accounts Receivable Manager at Privia Health, responsible for managing accounts receivable, denial management, and claim resolution. The role requires experience in medical billing, Athena EHR, and Microsoft Excel, with a focus on revenue cycle optimization and team collaboration.

Senior Product Manager - Grafana AI/ML

Company: Grafana Labs

Location: USA

Posted Oct 22, 2024

The job posting is for a Product Manager at Grafana Labs, responsible for developing a vision and strategy for AI products, working with cross-functional teams, and communicating effectively with stakeholders.

Data Analytics Architect - Senior

Company: Truezerotech

Location: USA

Posted Oct 22, 2024

True Zero Technologies is a veteran-owned small business that recognizes the importance of people and technology in achieving quality outcomes. They are seeking an experienced Data Analytics Architect to join their team and are offering competitive benefits and opportunities for growth.

Product Writing Lead

Company: Mercury

Location: USA

Posted Oct 22, 2024

The Product Writer role at Mercury is a unique opportunity to grow a team and implement a vision. The role demands exceptional writing and strategic skills, and requires understanding Mercury's brand and voice. The job involves improving product experience, creating tools for designers, and partnering with other teams to shape a holistic Mercurys story and tone of voice.

Experienced Product Designer - Consumer

Company: Plaid

Location: USA

Posted Oct 22, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Director, People Business Partner

Company: Vanta

Location: USA

Posted Oct 22, 2024

Vanta is looking for a Director People Business Partner to support their global Revenue organization. The role involves being a trusted thought partner, consultant, and coach to senior leaders, and driving initiatives to improve employee performance, engagement, and retention.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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