Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Virtual Primary Care Physician

Company: Galileo

Location: USA

Posted Oct 19, 2024

Galileo is a team-based medical practice that provides high-quality, comprehensive, and evidence-based primary care to diverse and complex patients. They are looking for culturally sensitive clinicians to join their digital-first primary care medical group, offering flexible scheduling, competitive benefits, and a culture that fosters teamwork and excellence.

Data Scientist I

Company: FiscalNote

Location: USA

Posted Oct 19, 2024

The job posting is for a Data Scientist to work on data science projects within the FiscalNote Global Intelligence FNGI data team. The role involves data analysis, product innovation, and automation. The ideal candidate has a strong grasp of data science, analysis, and engineering, and is able to work independently and collaboratively.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Member Marketing Manager

Company: Rightway Healthcare

Location: USA

Posted Oct 19, 2024

Rightway is seeking a Member Marketing Manager to join their team. The role involves developing content, creating campaigns, and improving member engagement. The company is looking for a marketer with 4+ years of experience, a bachelor's degree, and a passion for healthcare.

Staff Accountant/Bookkeeper

Company: Kaizen CPAs + Advisors

Location: USA

Posted Oct 19, 2024

Kaizen CPAs + Advisors is a family-owned business that provides accounting and financial services to small businesses. They are looking for a Staff Accountant to join their team, who will be responsible for preparing financial statements, managing clients, and providing customer service.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 19, 2024

The job description is for a Partner Customer Success Manager at JumpCloud, a company that provides a unified open directory platform. The role involves partnering with partners and customers to deliver a world-class experience, overseeing customer onboarding, and identifying expansion opportunities.

Marketing Operations Manager

Company: IntelliShift

Location: USA

Posted Oct 19, 2024

IntelliShift is a rapidly growing B2B SaaS company seeking a Marketing Operations Manager to optimize marketing processes, manage marketing technology, and drive successful campaigns. The company offers competitive compensation, outstanding benefits, and a culture driven by being a good human.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Project Facilitator / Project Coordinator - Healthcare Technology

Company: Blue Star Partners LLC

Location: USA

Posted Oct 19, 2024

The job posting is seeking a Project Facilitator with experience in commercial project coordination to support the Rapid Acceleration of Diagnostics Technology. The role involves coordinating interactions among the Program Team, managing project progress, and participating in presentations and decision meetings.

Senior Build Release Engineer

Company: Bitwarden

Location: USA

Posted Oct 19, 2024

Bitwarden is a company that empowers individuals and enterprises to securely store and share sensitive data. They are looking for a Sr Build Release Engineer to contribute to their design and approach to building and distributing their products and services. The role requires experience in cloud environments, Kubernetes, and GitOps principles, as well as proficiency in source control, continuous integration, and continuous delivery.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Strategic Partnerships Director

Company: Flipside Crypto

Location: USA

Posted Oct 19, 2024

The text describes Flipside, a company that helps blockchain ecosystems grow through data science and community. It highlights the company's proprietary wallet scoring methodology and its ability to drive meaningful ecosystem awareness and activation. The text also describes the role of the Strategic Partnerships Director, who is responsible for building relationships with potential blockchain customers and designing consultative approaches to solving growth.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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