Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Group Product Manager - Platform Custody & Crypto Funding

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 18, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are seeking an experienced Alliance Manager to develop and grow their strategic alliance with Amazon Web Services (AWS) globally.

Product Designer

Company: Freed

Location: USA

Posted Oct 18, 2024

Freed is a company that combines clinician love with AI technology to create products that make clinicians happier. They have acquired 10,000 paying clinicians and exceeded $11M ARR. They are looking for entrepreneurs to join their team and are expanding their product offering.

Social Worker

Company: NYU Langone Health

Location: USA

Posted Oct 18, 2024

NYU Grossman School of Medicine is a prestigious medical school that has trained thousands of physicians and scientists. It is committed to improving the human condition through medical education, scientific research, and direct patient care. The school values diversity, inclusion, and individual skills, ideas, and knowledge.

Field Sales Representative

Company: Booksy

Location: USA

Posted Oct 18, 2024

The text describes Booksy, a platform that connects beauty and wellness professionals with customers, and its mission to empower service providers and consumers. It highlights the company's values, benefits, and job opportunities.

Paralegal AI Trainer

Company: Invisible Technologies

Location: USA

Posted Oct 18, 2024

The text describes a job opportunity for a paralegal to work on a proof of concept project with a leading information technology company. The role involves training AI models and requires strong attention to detail, excellent grammar, and a strong understanding of American Standard English.

Supervisor of BCBA Talent Acquisition

Company: Blue Balloon ABA

Location: USA

Posted Oct 18, 2024

Blue Balloon ABA is hiring a Supervisor of BCBA Talent Acquisition to lead the recruitment of compassionate and mission-driven individuals. The role involves partnering with hiring managers, developing strategies to market talent opportunities, and providing exceptional client service.

Sr. Manager, Sisense Community

Company: Sisense

Location: USA

Posted Oct 18, 2024

The job posting is seeking an experienced Community Leader to join the team in a management role. The role involves building and nurturing vibrant communities across digital and physical spaces, and requires strong communication, organizational, and interpersonal skills.

Medical Affairs Manager

Company: Virta Health

Location: USA

Posted Oct 18, 2024

Virta Health is on a mission to transform type 2 diabetes and weight loss care by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery. The company is recruiting an experienced medical affairs manager to manage its relationships with the scientific community and the marketplace.

Head of Customer Support

Company: brightwheel

Location: USA

Posted Oct 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Support and Payment Operations to develop a multi-year strategy to maximize customer retention and lead the full Support team.

Principal Product Manager - Creators, Poe

Company: Quora

Location: USA

Posted Oct 18, 2024

Quora is a remote-first company looking for a Product Manager to join the Creators and Developers team on Poe. The role involves guiding the development of a platform for Gen AI creators and developers, and requires experience in Product Management or Engineering.

Manager, Customer Support

Company: Sift

Location: USA

Posted Oct 18, 2024

The Customer Support team at Sift is dedicated to providing exceptional service to customers, ensuring their success and satisfaction. The team is looking for a Customer Support Manager to lead and mentor a team of support specialists, responsible for managing day-to-day support operations and driving continuous improvement.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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