Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Copywriter

Company: Blink Health

Location: USA

Posted Oct 15, 2024

Blink Health is a digital health company that aims to make prescription medications affordable and accessible for all patients. They have developed a digital platform called BlinkRx that simplifies prescription access for innovative therapies. The company has invested over $500M in building proprietary technology and has a team of 500+ employees.

Senior Data Scientist - Growth, Revenue

Company: Mercury

Location: USA

Posted Oct 16, 2024

The job posting is for a full-stack Data Scientist position at Mercury, a financial technology company. The role involves working on projects end-to-end, building deep domain expertise, and partnering with cross-functional teams to inform data-driven decisions.

Global Revenue Enablement Manager - Retention & Growth

Company: Degreed

Location: USA

Posted Oct 16, 2024

The job posting is for a Global Revenue Enablement Manager position, requiring 5+ years of experience in customer success or enablement. The role involves partnering with the Customer Success and Key Accounts Team to drive customer satisfaction and revenue growth through retention and upselling. The job requires strong analytical and communication skills, as well as the ability to work cross-functionally and adapt to a fast-paced environment.

Staff Software Engineer - Backend Distributed Systems

Company: Apollo

Location: USA

Posted Oct 16, 2024

The job posting is for a distributed systems engineer to work on developer tools for GraphQL. The role involves designing and building features, working with product managers and designers, and collaborating with the global developer community. The company offers competitive compensation, equity, and benefits.

Partner Marketing Manager

Company: Zip

Location: USA

Posted Oct 16, 2024

Zip is a fast-growing company that is hiring a Partner Marketing Manager to drive revenue growth through joint marketing efforts with partners. The company is looking for a strategic thinker with experience in partner marketing and a knack for driving demand and product marketing.

Services Delivery Manager

Company: Snowflake Computing

Location: USA

Posted Oct 15, 2024

The job posting is for a Services Delivery Manager at Snowflake, responsible for driving new service opportunities, working with customers and internal stakeholders, and ensuring customer applications are well-designed and scalable. The ideal candidate has 7+ years of experience in a Services Delivery role, a track record of delivering on PS revenue targets, and experience in the Data Warehousing, Business Intelligence, and Cloud field.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 16, 2024

JumpCloud is a company that delivers a unified open directory platform to manage identities, devices, and access across organizations. The company is looking for a Partner Customer Success Manager to partner with channel managers and oversee customer onboarding, providing guidance and identifying expansion opportunities.

Strategic Partnerships Manager

Company: Shippo

Location: USA

Posted Oct 16, 2024

Shippo is looking for a Strategic Partnerships Manager to join their dynamic and entrepreneurial team. The company provides world-class shipping solutions and is committed to fair and equitable compensation practices.

Distribution Partner Manager

Company: Figma

Location: USA

Posted Oct 16, 2024

Figma is looking for a Partner Manager to support agencies, systems integrators, consultancies, and commercial providers. The role involves identifying new prospects, partnering with GTM teams, and managing relationships with official and unofficial partners.

Sr. Quality Engineer

Company: hims & hers

Location: USA

Posted Oct 16, 2024

The job posting is seeking a Senior Quality Engineer to join a dynamic engineering team, with responsibilities including developing testing strategies, collaborating with cross-functional teams, and implementing automated test scripts. The ideal candidate will have experience in quality engineering, testing, and automation, as well as excellent problem-solving skills and attention to detail.

Head of Legal

Company: Oatly AB

Location: USA

Posted Oct 16, 2024

Oatly is seeking a Head of Legal North America to join their team. The company is looking for a qualified attorney with CPG/food and beverage experience to lead their legal function and provide practical advice to the North America team.

Product Manager

Company: 113134

Location: USA

Posted Oct 16, 2024

The job posting is for a Product Manager position at Cast amp Crew, a company that provides entertainment technology and services. The job requires building high-quality and timely solutions to solve complex business problems, working closely with customers and internal stakeholders, and leading large-scale cross-functional product initiatives.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages