Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Staff Analyst, Investor Analytics

Company: Upstart

Location: USA

Posted Oct 15, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. The company is looking for a Staff Data Analyst to join their Investor Analytics team, who will be responsible for driving understanding, insights, and decision-making relating to loan, credit, and financial performance.

Senior Product Designer I, Social Tools, Marketing Hub

Company: HubSpot

Location: USA

Posted Oct 15, 2024

The job posting is for a UX designer position at HubSpot, a customer and product-focused company. The role involves working with a team to design and deliver a crafted experience to customers, and requires a strong interest in working in the social media space.

Oracle Fusion HCM Delivery Manager

Company: Cognizant

Location: USA

Posted Oct 15, 2024

Cognizant Technology Solutions is looking for an Oracle Fusion HCM Delivery Manager to join their team. The ideal candidate will have extensive expertise in Oracle Fusion HCM and domain skills in Banking, Financial, and Insurance. The role involves providing strategic direction, coordinating with stakeholders, and ensuring project success.

Relationship Specialist

Company: OPENLANE

Location: USA

Posted Oct 15, 2024

AFC Automotive Finance Corporation is a company that provides financing solutions to independent car dealers. They offer competitive pay, benefits, and a company culture that values relationships, passion, and vision. They are seeking a Relationship Specialist to join their team.

Licensed Inside Sales Representative

Company: CONNECT, powered by American Family Insurance

Location: USA

Posted Oct 15, 2024

The job posting is looking for a dedicated and motivated individual to join their team as a Licensed Inside Sales Representative. The role involves assisting clients via warm leads to educate, provide quotes, and sell insurance products. The company offers a competitive compensation package, including a base pay, uncapped bonus plan, and variable compensation. The job also provides benefits such as comprehensive medical, dental, and vision benefits, a competitive 401k contribution, and paid time off.

Head of Financial Crime and Supportability Frameworks

Company: Stripe

Location: USA

Posted Oct 15, 2024

The job posting is for a Financial Crimes and Supportability team leader at Stripe, a financial infrastructure platform. The team is responsible for combating financial crime, protecting users, and increasing the GDP of the internet. The ideal candidate has at least 15 years of experience in financial crime compliance, strong subject matter knowledge, and excellent communication skills.

Oracle Opera SME

Company: Cognizant

Location: USA

Posted Oct 15, 2024

Cognizant is looking for an expert Oracle Opera SME to serve global clients. The role involves driving technology discussions, analyzing gaps, and providing thought leadership to improve services and technologies.

Sr. Data Scientist - Healthcare AI & Analytics

Company: MedeAnalytics

Location: USA

Posted Oct 15, 2024

MedeAnalytics is seeking a Senior Data Scientist to drive innovation in healthcare analytics using advanced data science techniques. The role involves developing cutting-edge solutions for payers, providers, and population health management.

Staff Product Designer

Company: Alto

Location: USA

Posted Oct 15, 2024

Alto Pharmacy is a digitally-powered pharmacy that provides a simpler and more supportive pharmacy experience. The company is looking for a Staff Product Designer to join their team and work on designing products that improve patient and provider experiences.

Customer Service Representative

Company: Sagility

Location: USA

Posted Oct 15, 2024

Sagility is a global leader in business process management dedicated to optimizing the member and patient experience. The company has immediate openings for Remote Customer Service Representatives in its Call Center, offering competitive pay, performance incentives, and comprehensive health plan.

IT Systems Engineering Intern

Company: Pinterest

Location: USA

Posted Oct 15, 2024

The internship program at Pinterest is looking for students to work on a specific project within the IT team, collaborating with others to drive revenue growth. The position requires prior experience with SaaS tools and a passion for teamwork, with a focus on configuration management, architecture integration, and systems analysis.

Senior/Business Systems Engineer

Company: ITHAKA

Location: USA

Posted Oct 15, 2024

ITHAKA is a mission-driven organization that aims to expand access to knowledge and education worldwide. They are looking for a Systems Engineer to join their team, who will work on creating software integrations and providing application management for internal teams.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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