Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Design Consultant

Company: Suvoda

Location: USA

Posted Oct 14, 2024

The job description is for a Senior Design Consultant in the US, working remotely. The role involves designing Interactive Response Technology (IRT) for clinical trials, working with clients, and leading internal and client reviews. The job requires strong interpersonal, communication, and analytical skills, with a bachelor's degree or equivalent experience.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Oct 14, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

NetSuite Functional Finance Specialist

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for a NetSuite Functional Finance Specialist to join their team. The ideal candidate will have experience with Netsuite ERP and will lead the design and implementation of Netsuite ERP systems across various domains.

Senior Design Manager - Win and Close

Company: Apollo.io

Location: USA

Posted Oct 14, 2024

The job posting is looking for a Senior Design Manager to lead and inspire a talented design team, with key responsibilities including design leadership, cross-functional collaboration, team management, and business and technical acumen.

Senior Data Architect

Company: Tactiq

Location: USA

Posted Oct 14, 2024

Tactiq is a software solutions leader that bridges the gap between retailers, manufacturers, and distributors, providing innovative tools to increase efficiency and service quality. The company is looking for a Senior Data Architect to design and implement enterprise-wide data strategies, and offers a range of benefits and a positive work environment.

Financial Sales Consultant

Company: Facet

Location: USA

Posted Oct 14, 2024

The job posting is for a Financial Sales Consultant position at Facet, a company that provides financial planning services. The role involves working with prospective members to bring them onboard and providing exceptional member experience. The company is looking for individuals with sales experience, passion for helping people, and ability to work under pressure.

Data Operations Engineer

Company: Labelbox

Location: USA

Posted Oct 14, 2024

Labelbox is a data factory for generative AI, providing high-quality training data for frontier and task-specific models. The company is backed by leading investors and has customers including Fortune 500 enterprises and leading AI labs. They are seeking a Data Operations Engineer to support their data annotation production processes.

Member of Technical Staff - Dataset Engineering

Company: Runway

Location: USA

Posted Oct 14, 2024

The job posting is looking for Dataset Engineers to curate, build, and optimize datasets for model training. The ideal candidate has strong machine learning skills, experience working with large-scale datasets, and an understanding of creativity tools. The role involves developing and maintaining large-scale multimodal datasets, optimizing models, and working with a research team to push the boundaries of content creation.

Safety Data Sheet Author

Company: CGI Group, Inc.

Location: USA

Posted Oct 14, 2024

CGI is seeking experienced professionals to provide end-to-end hazard communication classification and Safety Data Sheet SDS authoring services to chemical manufacturers in support of global chemical regulatory compliance laws.

Customer Success Engineer

Company: Cyberark

Location: USA

Posted Oct 14, 2024

The job description is for a Customer Success Engineer at CyberArk, responsible for driving adoption and best practices across a wide customer base. The role requires strong communication and interpersonal skills, as well as experience with cybersecurity and IAM solutions.

Clinical Nurse Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 14, 2024

The Clinical Nurse Auditor is a remote position that requires a Registered Nurse with ICU experience and a strong working knowledge of computer functions. The role involves reviewing medical records to determine medical appropriateness and rendering independent decisions. The position offers competitive compensation, comprehensive benefits, and opportunities for growth and development.

Director of Machine Learning - Dataset Engineering

Company: Runway

Location: USA

Posted Oct 14, 2024

The job posting is looking for a Director of Machine Learning specializing in Dataset Engineering to lead strategic efforts in data acquisition management and optimization. The role requires experience in machine learning, dataset engineering, and data analysis, as well as leadership and communication skills.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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