Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Call Center Representative

Company: EverService

Location: USA

Posted Oct 11, 2024

Nexa Healthcare is a call center organization that serves as a solutions partner in the healthcare industry. The company culture is people-focused, and employees are passionately engaged with their work. The job description is for a customer service representative who will manage calls for healthcare clientele, including private practice hospitals and hospice services.

Associate Sales Lead

Company: Loka, Inc

Location: USA

Posted Oct 10, 2024

The job posting is looking for an exceptional Associate Sales Executive to join the team and drive growth. The role requires a strategic thinker with a strong technical aptitude and/or proven domain expertise in a key Loka vertical. The company offers a competitive base salary, quarterly bonus structure, and benefits.

Technical Recruiter

Company: Solace

Location: USA

Posted Oct 10, 2024

Solace is a healthcare advocacy marketplace that connects patients and families to experts. The company is looking for a technical recruiter to join their team and help build the healthcare experience of the future.

Design Frontend Engineer

Company: Nava

Location: USA

Posted Oct 10, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. The company focuses on populations that are the least protected and aims to restore trust between people and public institutions. As a Design Frontend Engineer at Nava, the individual works on building scalable infrastructure for government programs and converting visual designs into clean accessible code.

Tax Professional

Company: H&R Block

Location: USA

Posted Oct 10, 2024

HampR Block is a company that values diversity and inclusion, and is committed to helping people and communities. They offer a range of benefits and opportunities for growth and development, and are looking for tax professionals to join their team.

Senior Content Strategist - Card

Company: Truebill

Location: USA

Posted Oct 10, 2024

Rocket Money is looking for a copywriter to join their team. The role involves creating copy for ads, landing pages, and other marketing materials. The ideal candidate has 5+ years of experience in advertising or marketing, a strong portfolio, and a deep understanding of social media platforms.

Manager, Risk Operations Enablement

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Risk Business Process Team Lead at Stripe, responsible for building and optimizing mission-critical business processes. The team will partner cross-functionally to evolve Stripe's Risk ecosystem and deliver an exceptional user experience.

Marketing Manager

Company: Blue Balloon ABA

Location: USA

Posted Oct 10, 2024

Blue Balloon ABA is looking for a Marketing Manager to educate clinical stakeholders on the benefits of ABA and the differentiation of their program. The role requires strategic thinking, ABA knowledge, and excellent communication skills. The company offers a competitive flexible pay, flexible schedule, and professional development opportunities.

Sr. Technical Account Manager

Company: Mattermost

Location: USA

Posted Oct 10, 2024

Mattermost is a secure workflow-centric collaboration platform that provides integrated workflow automation, AI acceleration, and team messaging. The company serves various industries, including technology, public sector, national defense, and financial services. The role of a Technical Lead is to guide key customers through implementation, integration, and expansion of Mattermost as their central communication platform.

Corporate Account Executive

Company: Webflow

Location: USA

Posted Oct 10, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Corporate Account Executive to help grow their presence upmarket and build meaningful relationships with customers.

Linux Systems Administrator

Company: SphereCommerce

Location: USA

Posted Oct 11, 2024

The job posting is for a Linux Systems Administrator Jr position at Sphere, a software and payments technology company. The role involves administering and supporting Linux-based and other data center technologies to maximize business continuity, resiliency, and recoverability. The job requires a strong background in Linux administration, scripting, and automation, as well as experience with containerization, virtualization, and data center operations.

Mid Market Account Executive

Company: WorkRamp

Location: USA

Posted Oct 11, 2024

WorkRamp is a leading enterprise platform for corporate learning, with a strong track record of innovation and recognition. The company is seeking a Mid Market Account Executive to power its sales engine and lead the growth of its Mid Market business segment.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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