Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Head of AI Structural Biology Research

Company: Absci

Location: USA

Posted Oct 11, 2024

The job posting is seeking a Head of AI Research in Structural Biology to lead a team of 46 AIML researchers. The responsibilities include developing and executing a technical roadmap, fostering teamwork, and ensuring the successful use of AI tools in drug creation programs.

Professional Services Consultant

Company: Menlo Security

Location: USA

Posted Oct 11, 2024

Menlo Security is a company that enables secure connections, communication, and collaboration. They are looking for a senior technical individual contributor to join their services team, who will provide strategic and tactical guidance to customers, and work with key stakeholders to review business and operation challenges.

Manager - Enterprise Sales

Company: Webflow

Location: USA

Posted Oct 11, 2024

Webflow is looking for an Enterprise Sales Manager to help grow their presence in the Enterprise market. The role involves building a sales team, owning results, and driving growth. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Director of Customer Success

Company: Procore Technologies

Location: USA

Posted Oct 11, 2024

The job description is for a Director of Customer Success at Procore Technologies, a company that provides cloud-based construction management software. The role involves leading and managing a customer-facing team, developing customer success strategies, and building strong customer relationships.

Lead Production Designer

Company: Airbnb

Location: USA

Posted Oct 11, 2024

Airbnb is looking for a Lead Production Designer to enhance production practices and processes across design. The ideal candidate is a seasoned Production Designer with a deep understanding of creating detailed production specifications and refining design systems for consumer-facing products.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Lead Experience Designer - Production (Library)

Company: Airbnb

Location: USA

Posted Oct 11, 2024

Airbnb is seeking a seasoned Production Designer to build and deploy design asset libraries and supporting processes to support their annual product launch cycle. The ideal candidate has a deep understanding of creating detailed production libraries, redlining complex designs, and refining design systems for consumer-facing products.

SEO Product Manager

Company: AllTrails

Location: USA

Posted Oct 11, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a dedicated SEO manager to join their Product Growth team and help maximize global organic new user growth.

Project Manager

Company: Kontakt.io

Location: USA

Posted Oct 11, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a motivated and detail-oriented Project Manager to join their team. The company is growing and is looking for a self-starter who thrives in a fast-paced environment.

Workday Senior Software Engineer - HR Applications

Company: Reddit

Location: USA

Posted Oct 11, 2024

Reddit is looking for an experienced Workday Integrations Engineer to join their Enterprise Applications and Engineering organization. The ideal candidate will have experience building Workday integrations and reports, and will be responsible for designing and developing custom applications and integrations.

Account Executive (Director of Strategic Accounts)

Company: OfferFit

Location: USA

Posted Oct 11, 2024

OfferFit is looking for a driven Account Executive Director of Strategic Accounts to join their team. The role involves winning and growing business by owning new and existing senior customer relationships. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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