Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Business Recruiter

Company: Apollo.io

Location: USA

Posted Oct 09, 2024

The role is seeking a Senior Business Recruiter to join the recruiting team, responsible for full-cycle recruiting, sourcing strategies, and delivering an exceptional candidate experience. The ideal candidate has 7+ years of experience in full-cycle recruiting, expertise in data-driven recruiting, and excellent communication skills.

Revenue Accounting Manager

Company: Bestow

Location: USA

Posted Oct 09, 2024

Bestow is a leading insurance technology platform seeking a Revenue Accounting Manager to join their team. The company offers a remote and hybrid workplace, competitive salary, and equity. They value diversity and have received several awards for being a great place to work.

Resident Solutions Architect

Company: Acceldata

Location: USA

Posted Oct 09, 2024

Acceldata is a company that provides Enterprise Data Observability solutions, and they are seeking a technical Resident Solution Architect to lead customer technical projects. The company values an out-of-the-box mindset and provides its employees with flexible PTO, employer-paid benefits, and other perks.

MSP Enablement Manager

Company: 1Password

Location: USA

Posted Oct 09, 2024

1Password is seeking a talented MSP Partner Enablement Manager to play a pivotal role in defining and executing enablement solutions tailored to drive revenue growth across 1Password's MSP Partners. The role requires 3+ years of experience working with channel resellers, carriers, MSP, or distribution organization, and a strong business acumen and sound judgment with the ability to understand customer needs and shape enablement initiatives accordingly.

Member of Design Staff - Engineer

Company: Runway

Location: USA

Posted Oct 09, 2024

The job description is seeking a talented frontend engineer to design and implement user interfaces for AI-driven products. The role involves working closely with cross-functional teams, designing and developing user experiences, and collaborating with designers and product managers.

Engineering Manager - Core Data

Company: Stripe

Location: USA

Posted Oct 09, 2024

Stripe is seeking an experienced manager to expand their Data Infrastructure team, focusing on building foundational data marts, pipelines, and tooling to support business strategies. The ideal candidate has experience building and scaling data warehouses, improving instrumentation and data quality, and is interested in developing a highly impactful team.

Technical Sales Engineer

Company: Audinate

Location: USA

Posted Oct 09, 2024

Audinate is looking for a Technical Sales Engineer to work on Dante AV and software solutions. The role involves designing and maintaining demonstrations and proofs of concept, working with sales teams, and providing technical expertise to customers.

Board Certified Behavior Analyst

Company: Greenlight ABA

Location: USA

Posted Oct 09, 2024

GreenLight ABA is looking for a BCBA to work remotely in Arizona. The job offers a competitive salary, generous bonuses, and a flexible schedule. The company prioritizes the wellbeing of its team members and provides opportunities for professional growth and advancement.

Americas Demand Generation Manager - Enterprise

Company: Stripe

Location: USA

Posted Oct 09, 2024

Stripe is seeking a results-driven marketer to drive their enterprise business in the Americas. The role involves developing a multichannel regional demand generation strategy, working with global and regional performance media experts, and building a cross-GTM coalition to grow pipeline.

Product Manager - Data Integrations

Company: Bestow

Location: USA

Posted Oct 09, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company is seeking an experienced Product Manager to work on data integrations and scaling data capabilities. Bestow values diversity and has received several awards for being a great place to work.

Global Director - People Business Partners

Company: StackAdapt

Location: USA

Posted Oct 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Global Director People Business Partners to lead a growing team of People Business Partners and managers around the globe. The role requires strong leadership and interpersonal skills, extensive knowledge of modern HR best practices, and the ability to develop and implement effective HR strategies at scale.

Director - Benefits

Company: Pinterest

Location: USA

Posted Oct 09, 2024

Pinterest is seeking a Director of Benefits to lead the design and management of global benefits programs. The role requires strategic leadership, benefits program management, financial stewardship, vendor management, stakeholder engagement, thought leadership, and team development.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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