Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sr. Cloud Solutions Architect

Company: Britive

Location: USA

Posted Oct 02, 2024

Britive is a cutting-edge cloud cybersecurity startup that provides a modern approach to securing and operationalizing privileged access to critical infrastructure data and applications. The company is looking for a Sr Cloud Solutions Architect to join its Solutions Engineering Black Belt team, who will be responsible for creating the category with evangelism, new logos and lands, and product and market growth scaling through partners and tech alliances.

Account Executive - National Accounts

Company: Kontakt.io

Location: USA

Posted Oct 02, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled National Accounts AE to help accelerate growth in the healthcare sector.

Creative designer/ Graphic designer

Company: MGID

Location: USA

Posted Oct 02, 2024

MGID is a leading company in native advertising, offering a range of integrated solutions to help brands promote their services and goods. They are seeking a talented Creative Designer with experience in developing creative solutions for integrated digital marketing campaigns.

Senior Gameplay Designer - PvP Shooter

Company: Demiurge Studios

Location: USA

Posted Oct 02, 2024

Demiurge Studios is seeking a senior Gameplay Designer with shooter experience to join their product incubation team. The role involves building best-in-class second-to-second gameplay experiences, collaborating with a cross-functional team, and solving creative and technical challenges.

Senior Backend Engineer - AI

Company: Aleph

Location: USA

Posted Oct 02, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are building a platform that centralizes financial data and uses AI to make better decisions. They are hiring software engineers to lead the development of AI features and are looking for candidates with experience in AI, algorithms, and data structures.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Oct 02, 2024

The job posting is looking for experienced sales professionals with a strong understanding of B2B SaaS sales, MEDDPICC sales methodology, and experience working with IT Security GRC or similar technical buyers. The company values motivation, vision, and a desire to transform the sales experience. The pay range is $260,000 to $325,000.

Senior Application Security Engineer - MetaMask

Company: Consensys

Location: USA

Posted Oct 02, 2024

MetaMask is a crypto wallet and gateway to the decentralized web, aiming to make web3 accessible to everyone. The company is looking for an Application Security Engineer to join their rapidly growing security team.

Marketing Copywriter

Company: Taskrabbit

Location: USA

Posted Oct 02, 2024

Taskrabbit is looking for a creative and analytical copywriter to concept and write content across various marketing channels. The role requires strong copywriting skills, experience in campaign writing, and ability to adapt to different marketing channels.

Technical Partner Relationship Manager

Company: SmithRx

Location: USA

Posted Oct 02, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is committed to making a positive impact on the US healthcare system.

Analytical Data Engineer

Company: The Motley Fool

Location: USA

Posted Oct 02, 2024

The Motley Fool is looking for a Freelance Data Engineer to join their team on an independent contract basis. The role requires 45+ years of relevant experience and involves building data pipelines, optimizing data systems, and working closely with stakeholders.

Software Engineer

Company: Gauntlet

Location: USA

Posted Oct 02, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Senior Frontend Engineer - AI

Company: Aleph

Location: USA

Posted Oct 02, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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