Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

R&D Engineer (Python/Go/ML) - API Abuse

Company: Wallarm

Location: USA

Posted Oct 01, 2024

Wallarm is a global remote-first team that provides API security solutions to innovative companies. They are looking for a RampD engineer to improve their API Abuse prevention product, which provides comprehensive real-time protection against detrimental automated behaviors.

Customer Service

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

Join Omni Interactions as an independent contractor and gain access to exclusive contracts. You'll work from home providing customer service to Omnis clients, with flexible work schedule options and competitive hourly rates.

Field Marketing Events Manager

Company: Five9

Location: USA

Posted Oct 02, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for an experienced Field Marketing Events Manager to join their North America Field Marketing team. The ideal candidate will have experience driving event strategy and execution, and working in a fast-paced environment.

Federal Solutions Engineer

Company: Mark43

Location: USA

Posted Oct 01, 2024

Mark43 is seeking a Federal Solutions Engineer to join their team. The role requires close collaboration with internal teams and involves identifying customer needs, developing solutions, and presenting products to clients. The ideal candidate will have a background in public safety, strong problem-solving skills, and experience with software engineering and customer experience.

Fuel Tax Coordinator III

Company: Ryder System

Location: USA

Posted Oct 01, 2024

The job description is for a Fuel Tax Coordinator III who will process fuel tax documents, collaborate with customers and vendors, and oversee automated and semi-automated processes. The role requires knowledge of fuel tax requirements and intermediate proficiency in Microsoft Office products.

Accountant Sr.

Company: Pathward

Location: USA

Posted Oct 01, 2024

Pathward is a hybrid remote office company dedicated to growing talent and providing financial inclusion. They offer a comprehensive benefits package and strive to build a diverse and inclusive culture.

Senior UX Designer

Company: Xometry

Location: USA

Posted Oct 01, 2024

Xometry is looking for a Senior UX Designer to join their User Experience team. The company values diversity, equity, and inclusion, and is committed to providing a positive workplace for all. The job requires a strong portfolio and experience designing for web apps in marketplace companies.

Licensed Property & Casualty Agent

Company: US

Location: USA

Posted Oct 02, 2024

The job description is for a customer service representative at itel, a company that values diversity and inclusion. The role involves taking inbound calls, selling products, and providing customer service. The company offers competitive pay, benefits, and a fun work environment.

Staff Security Engineer, Central Technology

Company: Chan Zuckerberg Initiative

Location: USA

Posted Oct 01, 2024

The Chan Zuckerberg Initiative is a philanthropic organization founded by Priscilla Chan and Mark Zuckerberg to help solve some of the world's toughest challenges. They aim to build a more inclusive, just, and healthy future for everyone by leveraging technology and pairing engineering with grantmaking, impact investing, and policy work.

Planning Analyst

Company: Stio

Location: USA

Posted Oct 01, 2024

Stio is a mountain brand that designs and sells apparel, footwear, and accessories. They prioritize sustainability, inclusivity, and community involvement. The company is looking for a Planning Analyst to support demand planning and inventory management.

DevOps Engineer III / Cloud

Company: SNC

Location: USA

Posted Oct 01, 2024

The job posting is for a software development position at SNC, a global leader in aerospace and national security. The job requires experience with cloud-native applications, microservices, and containerized architectures. The company offers a generous benefit package and a competitive salary.

Business Transformation Project Manager

Company: Lennar Homes

Location: USA

Posted Oct 01, 2024

Lennar Mortgage is a company that empowers its employees to build their future, offering a supportive and enriching environment, competitive benefits, and opportunities for advancement.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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