Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Account Executive - Franchise

Company: ActiveCampaign

Location: USA

Posted Oct 01, 2024

ActiveCampaign is seeking a Senior Account Executive to join their team. The role involves increasing market share of ACHQ within the franchise space by conducting outbound prospecting, networking, and generating opportunities. The ideal candidate has 46 years of quota-carrying experience in a SaaS solution selling environment, with experience selling into franchise or multilocation businesses.

Software Engineer

Company: Check

Location: USA

Posted Oct 01, 2024

Check is hiring a full stack engineer to expand their embedded payroll platform. The role involves leading large technical projects, building tools, and influencing the culture of a growing engineering team. The company offers transparency and fairness in compensation, comprehensive benefits, and a competitive salary range.

Manager - Image Quality Team

Company: RapidAI

Location: USA

Posted Oct 01, 2024

RapidAI is seeking a Manager for its Image Quality Team to lead and guide the team in implementing and improving imaging protocols and workflows for customers. The ideal candidate will have a background in medical imaging, CT/MRI, and preferably a medical physicist background.

Sales Manager

Company: Pointdigitalfinance

Location: USA

Posted Oct 01, 2024

Point is a company that aims to make homeownership more valuable and accessible to all. They are looking for a Sales Manager to join their team and support their Account Managers. The role involves driving top-offunnel sales activities, cultivating a culture of continuous learning, and developing and implementing key sales initiatives.

Project Manager

Company: Nava

Location: USA

Posted Oct 01, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for a Project Manager to manage the support of a mid-large scale product, working closely with engineers, designers, and government partners.

Integrated Marketing Specialist

Company: Domino Data Lab

Location: USA

Posted Oct 01, 2024

The text describes Domino Data Lab, a company that powers model-driven businesses with its Enterprise AI platform. The company is seeking to build a world-class demand-gen engine and is looking for a Marketing team member to help achieve this goal. The role requires experience in designing and executing effective email nurture programs, expertise in virtual event management, and a data-driven mindset.

Senior Cloud Architect

Company: Dispel

Location: USA

Posted Oct 01, 2024

Dispel is a cybersecurity company specializing in secure remote access and threat detection for industrial control systems. They are seeking a Cloud Architect Engineer to join their team of 25 engineers. The ideal candidate should have experience in designing and implementing mature cloud deployments.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Oct 01, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Product Owner

Company: TherapyNotes.com

Location: USA

Posted Oct 01, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are looking for a Product Owner to manage the product lifecycle and work closely with the development team.

Software Engineer (AI Services)

Company: Phaidra

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Senior Integrations Engineer

Company: Lime

Location: USA

Posted Oct 01, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are seeking a Senior Integration Engineer to join their team.

Sr. Product Manager - Patient Core Services

Company: Ro

Location: USA

Posted Oct 01, 2024

Ro is a direct-to-patient healthcare company with a mission to help patients achieve their health goals. The company offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. Ro is looking for a Sr Product Manager to lead the development and roadmap of new commerce data and privacy capabilities.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages