Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Data Engineer Analytics (Technical Leadership)

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Data Engineer position at Meta, requiring 10+ years of experience in data warehousing, ETL design, and object-oriented programming. The role involves driving the vision for data foundation and analytics, conceptualizing data architecture, and building cross-functional relationships.

UX Researcher Qualitative

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a UX Researcher position, requiring a Bachelor's degree with 10+ years of experience in user experience applied research and product research and development. The role involves working closely with product and business teams, designing and executing research studies, and communicating results. The posting highlights the importance of working independently and autonomously, and having experience with consumer products and product development.

Graphics Software Engineer Rendering - Reality Labs

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Graphics Software Engineer at Reality Labs, requiring experience in graphics software engineering, computer science, and relevant technical fields. The responsibilities include developing innovative graphics frameworks, partnering with various teams, and building rendering subsystems for platforms such as Spark AR and Horizon.

Senior Manager Payor Partnerships

Company: EQUIP Health

Location: USA

Posted Oct 01, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that aims to provide accessible treatment to everyone. The company has been recognized for its strong outcomes and treatment approach, and is seeking a Payor Partnerships Senior Manager to support its growth and success.

Global Sales Analytics Lead

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Global Sales Analytics Lead, requiring a Bachelor's degree in Mathematics or a relevant field, 8+ years of work experience, and advanced SQL experience. The role involves analyzing data to drive business decisions, communicating insights to business leads, and developing strategic partnerships.

Software Engineer Test & Privacy

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer position at Meta, requiring a Master's degree and 2 years of experience in coding, unit testing, and integration testing. The job involves designing and implementing automated test frameworks, partnering with infrastructure and product engineering teams, and evangelizing a culture of quality.

Developer Advocate

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Developer Advocate position at Proxify AB, requiring a Bachelor's degree in Computer Science or related field and 6 months of work experience. The responsibilities include creating code samples, establishing credibility with developers, and collaborating with internal teams. The job offers telecommuting and requires experience in blogging, coding, and working with the open source community.

Product Manager Global Workforce Solutions

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Product Manager Global Workforce Solutions, responsible for planning and managing IT projects, leading innovation, and driving product development. The role requires a Bachelor's degree and 3 years of experience in a related field.

Key Account Specialist

Company: SGS

Location: USA

Posted Oct 01, 2024

The job description is for a Key Account Specialist at SGS, a leading testing and certification company. The role involves managing client accounts, providing excellent customer service, and identifying business development opportunities.

Technical Support Engineer

Company: Veeam Software

Location: USA

Posted Oct 01, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company is looking for focused individuals to provide a world-class product and support experience to customers.

Sr. Engineering Manager

Company: Craft.co

Location: USA

Posted Sep 30, 2024

Craft is seeking a Senior Engineering Manager to lead their Data Platform team, responsible for defining and implementing standards for data storage in Databricks. The team is growing and has members in the US and Poland. The role requires experience in leading and empowering software development teams, building data lakes, and partnering with the business to deliver real value.

Remote Customer Service Work from home Select your schedule!

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

The job posting is for a remote customer service representative position with Omni Interactions. The job offers flexible work schedules, competitive pay rates, and opportunities for additional incentives. The required skills include exceptional communication skills, a proven track record in customer service, and proficiency in technology.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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