Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Data Analyst, Finance

Company: Springhealth

Location: USA

Posted Sep 30, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to mental health. They are looking for a Senior Data Analyst to join their Business Intelligence organization. The role involves building and maintaining reporting infrastructure, ensuring accurate and consistent reporting, and collaborating with cross-functional stakeholders.

ML Engineering Lead

Company: Distill

Location: USA

Posted Sep 30, 2024

Distill is a startup that uses LLMs to create profiles on people and companies. They are looking for an ML engineering lead to build core ML services and improve their usage of large language models.

Project Development Associate

Company: Plus Power

Location: USA

Posted Sep 30, 2024

Plus Power is a leading energy storage company that is transforming the North American energy market by developing and operating standalone energy storage projects. The company is looking for a Project Development Associate to support multiple projects within its portfolio.

Solution Architect

Company: SpryPoint

Location: USA

Posted Sep 30, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Solution Architect to work with utility customers to implement cutting-edge enterprise applications.

Senior Fullstack Engineer - Infura

Company: Consensys

Location: USA

Posted Sep 30, 2024

Infura is a leading infrastructure platform providing scalable and easy-to-use APIs and cloud solutions for blockchain and decentralized application developers. The company aims to empower developers to build and create by providing them with the best and easiest solution to their infrastructure needs.

Senior Systems Designer - Open World RPG

Company: Demiurge Studios

Location: USA

Posted Sep 30, 2024

Demiurge Studios is seeking a Senior Systems Designer with openworld RPG experience. The ideal candidate is passionate about gameplay and player experience, with a deep understanding of player motivations, mechanics, and behaviors of openworld RPG games.

HubSpot Solutions Architect

Company: Huble

Location: USA

Posted Sep 30, 2024

The job description is for a HubSpot Solutions Architect position at Huble, a global HubSpot marketing and creative consultancy. The role involves designing solutions that leverage the HubSpot CRM, collaborating with cross-functional teams, and providing training to clients. The company offers a range of benefits, including remote work, pension scheme, and generous leave policy.

Director - Revenue Operations

Company: Bitly

Location: USA

Posted Sep 30, 2024

Bitly is looking for a Director of Revenue Operations to drive strategy and operational excellence within their sales and customer success organizations. The role involves leading a team, developing strategic initiatives, and optimizing processes to maximize revenue growth.

Real World Data Analytics Programmer/Analyst Consultant

Company: ClinChoice

Location: USA

Posted Sep 30, 2024

ClinChoice is a global full-service CRO searching for a Real World Data Analytics ProgrammerAnalyst Consultant to join one of their clients. The role involves executing statistical analysis plans, providing analytic input, and managing workload in support of one or more therapeutic areas.

Senior Software Engineer (Console)

Company: Demiurge Studios

Location: USA

Posted Sep 30, 2024

Demiurge Studios is looking for a console development engineer to join their team. The company has a collaborative culture and a deep respect for art in all their games. They offer a flexible work environment, generous PTO program, and a variety of medical benefits.

Staff Software Engineer - Database Infrastructure Service

Company: Airbnb

Location: USA

Posted Sep 30, 2024

The text describes a job opening for a senior or staff-level engineer at Airbnb. The team is responsible for building and operating a reliable and scalable storage infrastructure. The job requires expertise in data storage systems, high-performance infrastructure, and service APIs. The team is looking for someone with 9+ years of relevant industry experience, hand-on experience in building and operating large-scale distributed systems, and strong collaboration and communication skills.

Senior Business Analyst, Adobe Experience Manager

Company: dentsu

Location: USA

Posted Sep 30, 2024

The job description is for a Senior Business Analyst position at Merkle, a dentsu company. The role involves leading the creation of user stories and acceptance criteria, working with Agile teams, and providing expertise on Adobe Experience Manager. The company is committed to diversity and inclusion, and offers a range of benefits.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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