Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Product Engineer - AuthKit

Company: WorkOS

Location: USA

Posted Sep 25, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The AuthKit team is responsible for building a set of UI and APIs that enable B2B developers to solve identity and authentication. The company is looking for engineers who share an empathetic approach to solving problems and have experience working on small teams in fast-paced environments.

Senior Customer Success Manager (ESG, Sustainability)

Company: Workiva

Location: USA

Posted Sep 25, 2024

Workiva Senior Customer Success Managers are responsible for managing the entire customer lifecycle, building strong relationships with key stakeholders, and driving customer adoption of Workiva solutions. They must have a minimum of 4 years of related experience and a bachelor's degree.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Sep 25, 2024

The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

Network Administrator Contractor

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Enterprise Sales Development Representative (SDR)

Company: Teleport

Location: USA

Posted Sep 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform that consolidates all aspects of infrastructure access into a single identity-native access management platform, reducing attack surface area, cutting operational overhead, and improving productivity. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Partner Funds Program Manager

Company: Snowflake

Location: USA

Posted Sep 25, 2024

Snowflake is seeking a Program Manager to develop and grow the Partner Funding Programs for partners. The ideal candidate will have experience in channel programs, partner marketing, and sales incentives, and will be able to work cross-functionally to drive program strategy and execution.

Systems Administrator

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Product Manager - Security Detection

Company: ExtraHop

Location: USA

Posted Sep 25, 2024

The job posting is for a product management role at ExtraHop, requiring a strong background in security and product management. The role involves building rapport with customers, becoming an expert in the product portfolio, and driving product strategy and roadmaps.

Marketplace GM

Company: ClassDojo

Location: USA

Posted Sep 25, 2024

ClassDojo is a company that aims to provide every child on Earth with an education they love. They have built a powerful network for communication and are now expanding to provide personalized tutoring to every child in the world. The company is looking for a leader to own the 2nd business line, Dojo Tutor, and take it to the next level.

Senior Fullstack Engineer

Company: ClassDojo

Location: USA

Posted Sep 25, 2024

ClassDojo is a company that aims to provide education to every child on Earth. They have built a powerful network for communication and are now using it to give kids the best learning experiences. They are hiring full-stack engineers to help build the systems that will support their rapid growth.

Strategy & Operations - Network Cost Strategist

Company: Stripe

Location: USA

Posted Sep 25, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a payment enthusiast to join their Network Cost Insights and Strategy Team to optimize payment costs and build a global network cost base.

Lead Product Counsel - Credit

Company: Plaid

Location: USA

Posted Sep 25, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a lawyer to lead the legal support for their new Consumer Reporting Agency and Credit business.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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