Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Configuration Management – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 25, 2024

GDIT is hiring a Configuration Manager to support the EHR modernization program. The job requires 5+ years of experience in configuration management, ITIL V4 Foundation certification, and the ability to obtain an SSBI Level 5 public trust. The company offers a competitive salary range of $114,750 to $155,250, full flex work weeks, and a comprehensive benefits package.

Growth Product Manager

Company: ClassDojo

Location: USA

Posted Sep 25, 2024

ClassDojos goal is to give every child an education they love. They started by building a powerful network for communication and are now using it to give kids the best learning experiences. They hire talented people and are building a company where they can do the best work of their life.

Analyst, Rapid Intelligence

Company: Cision

Location: USA

Posted Sep 25, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence. They are committed to fostering an inclusive environment and have been recognized for their diversity and inclusion efforts.

Finance Transformation Senior Analyst

Company: Kraken

Location: USA

Posted Sep 25, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Principal Analytics Engineer

Company: Upstart

Location: USA

Posted Sep 25, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Data Engineer to formulate a technical vision and roadmap for analytics engineering. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Account Manager - Strategic Partnerships

Company: OpenX

Location: USA

Posted Sep 25, 2024

OpenX is a company that focuses on digital advertising and is looking for a highly motivated individual to join their Strategic Partnerships team. The Account Manager will be responsible for ensuring customer success and satisfaction with OpenX's products and contributing to their long-term loyalty.

Contracts Attorney

Company: Synthego

Location: USA

Posted Sep 25, 2024

The position offers an opportunity for a junior attorney to join the legal department at a biotechnology startup. The Contracts Counsel will provide general commercial legal support and work closely with business teams to contribute to the company's financial and operational success.

Member of Product, Transparency (Billing and Revenue Management)

Company: anchorage

Location: USA

Posted Sep 25, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Product Engineer - Enterprise

Company: WorkOS

Location: USA

Posted Sep 25, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for full-stack product engineers to join their team and build tools for developers that unlock equal and accelerated access to the enterprise market.

Staff Software Engineer

Company: Poshtech

Location: USA

Posted Sep 25, 2024

The text describes a job opportunity at Posh, a fast-growing SaaS company, where you'll work on generative AI technologies, lead high-impact projects, and collaborate with passionate engineers. The company offers competitive benefits, professional growth opportunities, and a collaborative culture.

Sr. Fullstack Engineer II - Product

Company: Khan Academy

Location: USA

Posted Sep 25, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

XR Technical Project Manager

Company: Lucid Reality Labs

Location: USA

Posted Sep 25, 2024

The company is looking for a Technical Project Manager to lead XR development projects, with a focus on innovation, technical excellence, and client satisfaction. The role requires experience in project management, software development, and leadership, with a passion for XR technologies.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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