Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sr. Staff Content Designer - Search Experiences

Company: Pinterest

Location: USA

Posted Sep 24, 2024

Pinterest is looking for a senior Content Designer to join their Search Experiences team. The ideal candidate will have 7+ years of experience in user-focused product content design, with a portfolio demonstrating breadth and creativity. The role involves crafting and improving content to make the product easier to use, collaborating with stakeholders, and mentoring team members.

Account Executive, Embedded Analytics

Company: Visiersolutionsinc

Location: USA

Posted Sep 24, 2024

Visier is looking for a talented individual to join their sales team, focusing on their embedded platform and solutions. The ideal candidate will have a track record of selling complex cloud software, strong business and financial acumen, and excellent communication skills.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Sep 24, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Protocol Engineer - Cosmos SDK

Company: Phi Labs

Location: USA

Posted Sep 24, 2024

Phi Labs is a software engineering company that focuses on the Cosmos SDK and CosmWasm state-of-the-art frameworks for blockchain development. They aim to empower people to create a more transparent and accountable world through open distributed and interoperable networks.

Frontend Technical Lead II - Social (Reach & Reputation)

Company: HubSpot

Location: USA

Posted Sep 24, 2024

HubSpot is looking for a Frontend Technical Lead to build great products for social media marketers and advertisers. The role requires strong individual contributor skills, technical leadership, product leadership, and team leadership. The company offers competitive compensation and benefits.

Business Central Developer L3

Company: Pax8

Location: USA

Posted Sep 24, 2024

The Business Central Developer L3 role involves designing and implementing custom D365 Business Central solutions, administrating environments, and leading projects. The ideal candidate has experience with AL coding language, solution design, and Azure, and is highly organized and detail-oriented.

VP - Product Marketing

Company: Eventbrite, Inc.

Location: USA

Posted Sep 24, 2024

Eventbrite is looking for a VP of Product Marketing to drive strategy across event organizers, consumers, and Ads business. The role requires a combination of strategic thinking, analytical rigor, strong communications, and operational excellence.

Senior Product Manager - Clinic Finances and Products

Company: Jane App

Location: USA

Posted Sep 24, 2024

Jane is a remote-first company looking for a Senior Product Manager to help drive innovation in their Clinic and Finances team. The company values collaboration, humility, and a growth mindset, and is committed to paying its team members fairly and above all, paying for growth.

Compiler Engineer

Company: Irreducible

Location: USA

Posted Sep 24, 2024

Irreducible is a high-performance cryptography startup looking for a Compiler Engineer to work on their tech stack, including compilation of programs targeting a custom cryptographic processor and translation of assembly language into a ZK virtual machine. The company is committed to creating a diverse and inclusive workplace and values the different perspectives and backgrounds of its team members.

Technology Enablement - Senior Consultant (NetSuite)

Company: Riveron

Location: USA

Posted Sep 24, 2024

The job posting is for a Senior Associate in Technology Enablement at Riveron, a people-first business advisory firm. The role involves collaborating with clients to develop and implement custom technology solutions, conducting research, and managing project timelines. The expected pay range is $80,000 to $150,000 per year.

Senior Fullstack Engineer - AI

Company: Aleph

Location: USA

Posted Sep 24, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Enterprise Account Executive

Company: BigPanda

Location: USA

Posted Sep 24, 2024

BigPanda is seeking an enterprise sales rep who is process-oriented and customer-obsessed. The role requires building relationships and credibility with clients and partners through proactive prospecting and product demonstrations. The company offers a competitive salary, commission, equity, and a world-class benefits program.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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