Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior STDM Statistical Programmer - Consultant-Vaccines

Company: ClinChoice

Location: USA

Posted Sep 22, 2024

ClinChoice is a global full-service CRO searching for a Senior SDTM Programmer Consultant to join one of their clients. The role involves creating SDTM deliverables for analysis and reporting, and working with project teams to ensure high-quality submissions.

Field Marketing Manager

Company: Level AI

Location: USA

Posted Sep 22, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Solution Engineer

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot's compensation philosophy emphasizes transparency, fair practices, and a range of benefits and perks to help employees grow. The company offers a cash compensation range of $112,000 to $168,000 annually, including base salary, on-target commission, and annual bonus targets. Some roles may also be eligible for overtime pay, equity plan, and restricted stock units.

Director - Events & Experiences

Company: Black & White Zebra

Location: USA

Posted Sep 22, 2024

The job posting is for a Director of Events and Experiences at Black and White Zebra, a rapidly growing media tech company. The ideal candidate has experience in event management, leadership, and team building, and is responsible for conceptualizing, planning, and executing events for senior executives in the tech and media industries.

Sales Operations Manager

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

The job description is for a Sales Operations Manager who will work cross-functionally to define and drive strategic projects that support revenue growth. The ideal candidate has expertise in Salesforce, excellent communication skills, and a natural curiosity to learn and challenge the status quo.

Sr. Manager - Application Security

Company: EDB

Location: USA

Posted Sep 22, 2024

The job posting is for a Senior Manager of Application Security at EDB, responsible for safeguarding applications and data, developing and implementing security services, and working with development teams to identify and analyze potential attack vectors.

Staff iOS Engineer - Client Data and Networking Platform

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The text describes a job opening at Airbnb for a client data and networking platforms engineer. The role involves developing foundational cross-platform solutions, working with Android and Web engineers, and collaborating with various infrastructure teams. The company is committed to diversity and inclusion, and the role is remote eligible.

Director - Legal Operations

Company: Coursera

Location: USA

Posted Sep 22, 2024

The job overview describes a senior role in the legal and compliance department of Coursera, responsible for managing legal operations, developing processes, and improving efficiency. The role requires experience in legal operations, collaboration, and technology skills.

Paid Media Marketing Manager

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Paid Media Manager to join their inhouse paid media team. The ideal candidate has a hands-on attitude and analytical mindset with direct experience in executing paid advertising campaigns.

Applications Manager/Technical Manager

Company: Dynamo Technologies

Location: USA

Posted Sep 22, 2024

The job description is for an Applications Manager position at Dynamo Technologies, a full lifecycle digital transformation company. The job involves managing and maintaining digital preservation systems, troubleshooting technical issues, and implementing security patches. The required skills include experience with Java development, Ruby, Python, and Azure cloud administration.

Vice President Digital Sales - AWS

Company: TTEC Digital

Location: USA

Posted Sep 22, 2024

The job posting is for a Vice President of Digital Sales at TTEC Digital, a recognized leader in delivering Customer Experience (CX) solutions on AWS. The ideal candidate will have a strong background in contact center and customer experience sales, with a deep understanding of Amazon Connect and related AWS services.

Billing Specialist

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

AffiniPay is looking for a Billing Specialist to ensure billing accuracy and completeness. The ideal candidate will have a solid billing background and experience working in a high-growth environment. The role involves preparing and processing invoices, updating customer accounts, and leading efforts to automate processes.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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