Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Software Developer (IBM Verify Identity Access Digital Credentials)
Company: IBM
Location: Bundall, AU
Posted Dec 16, 2025
This job posting highlights opportunities to work on innovative digital identity solutions at IBM, emphasizing collaboration, secure technologies, and professional growth in a dynamic environment.
Data Engineer – Cloud & Analytics
Company: IBM
Location: Heredia, CR
Posted Dec 16, 2025
The text describes a role at IBM Consulting focusing on innovation, collaboration, and career growth. It highlights opportunities to work with industry leaders, develop technical expertise, and contribute to impactful projects through data engineering and cloud technologies.
Designer - Client Engineering
Company: IBM
Location: New York, US
Posted Dec 16, 2025
The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.
Business Analyst
Company: IBM
Location: BANGKOK, TH
Posted Dec 16, 2025
This role involves collaborating with global clients to enhance hybrid cloud and AI solutions, requiring a bachelor's degree and experience in financial services, with focus on process analysis and optimization.
Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 16, 2025
This job description outlines a software engineering role at IBM focusing on developing high-quality enterprise cloud solutions using React, Java, and Agile methodologies. The position emphasizes collaboration, technical expertise, and innovation in a continuous delivery environment with opportunities for professional growth.
SAP S/4 HANA & GRDC Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP HANA systems, opportunities for skill development, and global project involvement. It highlights the importance of technical skills, system integration, and cross-industry innovation.
Proposal Specialist_TH_Proper conversion
Company: IBM
Location: Tokyo, JP
Posted Dec 16, 2025
This job description outlines a Japanese-speaking role in Japan focused on service contract processing for IBM's Expert Labs. Responsibilities include contract handling, process improvement, AI automation, and cross-team collaboration. Requirements emphasize Japanese/English proficiency, communication skills, and adaptability to business needs.
Application Architect - Oracle Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This job description outlines a role as an Oracle Cloud EPM Architect, emphasizing collaboration with clients, project delivery excellence, solution innovation, and required technical expertise. It details responsibilities like guiding customers through Oracle functionality, leading project execution, and developing EPM solutions while highlighting qualifications and preferred experience.
Legal Specialist
Company: IBM
Location: Armonk, US
Posted Dec 16, 2025
The text outlines job requirements emphasizing collaboration between hiring managers and recruiters to create relevant job descriptions. It lists education and technical expertise criteria, with a focus on creating clear and appropriate verbiage for roles.
Associate SAP Technical - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 16, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, emphasizing technical expertise, innovation, and career growth opportunities. It highlights responsibilities like solving business problems, collaborating with clients, and adhering to compliance standards. Requirements include educational qualifications, technical skills, and eligibility to work in Canada.
Application Developer-Commerce Transformation
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This text describes an entry-level IBM Consulting role focused on delivering technical and industry expertise to clients globally. It highlights opportunities to work with innovative companies, leverage IBM's technology platforms, and develop solutions using tools like SAP Commerce Cloud and Design Thinking. The position requires technical skills in Java, SAP, and development tools, with preferred experience in eCommerce solutions.
Data and AI Intern
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
The Sales Intern role at IBM involves data analysis, sales support, and collaboration with technical teams to leverage cutting-edge technologies. The position emphasizes client engagement, competitive research, and translating technical concepts into business value while working in a fast-paced environment.