Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Business Analyst
Company: IBM
Location: Pune, IN
Posted Dec 16, 2025
The role emphasizes innovation, collaboration, and solving complex problems, requiring expertise in HRIS and SAP SuccessFactors.
Java Software Dev (Teleco Domain) Java fullstack
Company: IBM
Location: Dallas, US
Posted Dec 16, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for career growth through technical expertise and problem-solving. It highlights roles in software development, DevOps integration, and impactful solutions for innovative companies.
Machine Learning Engineer - IBM Client Innovation Center - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 16, 2025
This role involves collaborating with global clients to innovate in cloud and AI, offering career growth and technical expertise in cutting-edge technologies. Responsibilities include developing ML pipelines, ensuring compliance, and integrating models with cloud infrastructures. The position emphasizes innovation, teamwork, and professional development in a supportive environment.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 16, 2025
This job description highlights a career at IBM Software focused on transforming customer challenges into solutions through innovative AI-powered cloud-native software. The role involves ensuring platform reliability, automating operations, and collaborating across teams to enhance stability. It emphasizes expertise in Kubernetes, infrastructure as code, and monitoring tools, while offering growth opportunities in a dynamic, innovation-driven environment.
Package Specialist-SAP HR Comp & Payroll
Company: IBM
Location: Kolkata, IN
Posted Dec 16, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, leveraging IBM technology, and fostering a culture of curiosity and empathy. The role requires SAP HR expertise and involves implementing compensation management solutions.
User Researcher
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
IBM CIC offers extensive career growth opportunities, supportive work environments, and diverse benefits including training programs, flexible working arrangements, and career development resources. The company emphasizes innovation, collaboration, and employee well-being through various initiatives and recognition programs.
AWS Cloud Full Stack Application Developer
Company: IBM
Location: London, GB
Posted Dec 16, 2025
IBM CIC offers diverse career opportunities with training, flexible work, and growth. They seek AWS Cloud Full Stack Developers for innovative projects with benefits like certifications, remote work, and career advancement.
Techlead - BPOD - Automation
Company: IBM
Location: RIO DE JANEIRO, BR
Posted Dec 16, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves leading automation teams, technical project management, and integrating systems while leveraging IBM technologies. Required skills include experience with automation tools, programming languages, and data analysis, alongside business and behavioral competencies.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This text describes a Data Engineer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and expertise in BPM tools. It outlines responsibilities involving data management, workflow design, and integration with enterprise systems, along with educational and technical requirements for the position.
Application Consultant-Azure Cloud Migration
Company: IBM
Location: Gurgaon, IN
Posted Dec 16, 2025
IBM Consulting offers career growth through client collaboration on hybrid cloud and AI projects, emphasizing innovation and technical expertise. The role involves leading migration solutions, fostering client relationships, and driving impactful technological advancements with a focus on long-term development.
Security Consultant - Accops
Company: IBM
Location: Mumbai, IN
Posted Dec 16, 2025
This job description outlines a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for long-term growth. The role requires technical expertise in IT infrastructure and problem-solving skills, with a focus on delivering impactful solutions through strategic partnerships and technology platforms.
Senior Sourcing Professional - Marketing Services
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 16, 2025
This job description outlines a strategic sourcing role requiring extensive experience in marketing services, leadership in category strategies, and expertise in negotiating complex contracts. The position emphasizes performance excellence, team leadership, and compliance with regulations, with preferred qualifications including advanced education and certifications.