Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Specialist-SAP HANA SCM PP
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP PP modules, project leadership, testing, and collaboration with clients. Requirements include a bachelor's degree, 6+ years of SAP experience, and skills in configuration, testing, and post-implementation support.
Python Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities to innovate in hybrid cloud and AI. It highlights technical expertise, professional growth, and a culture of curiosity and empathy, while outlining required skills like Python and data platforms.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role as an Automation Testing Practitioner at IBM Consulting, involving designing testing solutions, automating processes, and collaborating with teams. Requirements include a bachelor's degree, 5+ years of QA experience, and expertise in Java, Selenium, and testing frameworks. Preferred qualifications include Python knowledge and experience with specific tools.
IT Network Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This job description outlines a network engineer role requiring 15 years of experience in networking, LAN/WAN technologies, and firewall systems. The position involves network support, configuration, monitoring, and compliance with security standards, with preferred qualifications including cloud networking and ITIL processes.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include leading SAP solutions, collaborating globally, and requiring extensive SAP integration experience.
Package Consultant-Oracle Enterprise Performance Management Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and career growth opportunities. It outlines required skills, responsibilities, and the role of a consultant as a trusted advisor.
Industry Consultant-Consulting Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role within IBM's consulting delivery centers, focusing on technical expertise in fraud management solutions, Java-based enterprise systems, and UI development. It specifies educational requirements, including a bachelor's degree, and emphasizes experience with Actimize platforms, test-driven development, and web services technologies.
Application Developer-Microsoft Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. The position requires expertise in SAP BTP, Microsoft BizTalk 2020, and cloud integration technologies. Responsibilities include system migration, performance optimization, and collaboration with technical teams. It emphasizes technical skills in cloud platforms, API management, and deployment processes.
Package Specialist-SAP SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP systems, team collaboration, training skills, and specific educational qualifications. It emphasizes technical proficiency and experience in SAP support projects.
Intern 2026: AI-based forecasting of molecular interactions
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM Research emphasizes innovation and problem-solving in technology development. The internship focuses on analyzing Wnt protein interactions using machine learning, requiring expertise in Python and high-performance computing. The role involves collaborative research, data analysis, and contributing to scientific publications.
Package Consultant-SAP HANA FIN FSCM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting focused on SAP implementation, project leadership, and client collaboration, requiring 8-12 years of experience and technical expertise in areas like configuration and testing.
Technical Consultant - Application Security
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and professional growth opportunities. It outlines responsibilities in application security, risk mitigation, and compliance with industry standards, while highlighting required expertise in security tools and frameworks.