Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Federal Enterprise Account Manager- Strategic Accounts (DC Metro)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a job role for an Enterprise Account Manager requiring sales expertise in enterprise accounts, collaboration with partners like IBM and RedHat, and experience in specific government sectors. It outlines responsibilities such as pipeline generation, customer adoption, and strategic sales, along with educational and technical requirements.
Package Consultant-Oracle Industry Solutions
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines responsibilities involving solution development, risk management, and integration, alongside educational and technical requirements for the role.
Intern 2026: Computational approaches to design de-novo molecules
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes IBM Research's mission to innovate in computing and solve impactful problems. It outlines a project designing proteins to interact with cell membranes, involving simulations and experiments. The role requires computational expertise and collaboration, with opportunities to contribute to research and presentations.
IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
IBM Cloud is expanding its Kubernetes and OpenShift services, seeking skilled developers to contribute to a growing platform with global impact. The role involves working on critical infrastructure, collaborating with cross-functional teams, and leveraging automation tools for scalable cloud-native solutions.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This role involves collaborating with clients on SAP FI implementations, driving innovation through technical expertise and project management, with opportunities for career growth in IBM's global consulting ecosystem.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP systems, responsibilities such as system configuration, issue resolution, and testing, along with requirements for a bachelor's degree and experience in SAP projects.
Product Manager
Company: IBM
Location: Kochi, IN
Posted Dec 15, 2025
Turbonomic's automation platform helps IT organizations transform by enabling full-stack automation for application performance and policy compliance. The role of a Technical Product Manager involves driving growth strategies, designing freemium offerings, and collaborating across teams to solve enterprise IT challenges.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job posting highlights a Product Management role at IBM Cloud, emphasizing collaboration, innovation, and growth opportunities. It outlines responsibilities, required skills, and a positive outlook for candidates interested in technology and leadership.
Application Developer-DevOps
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This role involves working with global clients to design mobile solutions and automate deployments, requiring technical expertise in Ansible and cloud technologies.
Procurement Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Procurement Professional role at IBM with responsibilities including sourcing goods/services, managing vendor relationships, and ensuring compliance. It emphasizes collaboration, problem-solving, and technical skills in ERP tools, while highlighting opportunities to innovate and contribute to impactful projects.
Quality Engineer-FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in testing and automation tools. It offers opportunities for innovation and collaboration with global teams.
Application Developer-SAP Enterprise Integration
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, emphasizing client relationships, technical expertise, and professional growth through strategic projects and global partnerships.