Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Developer-Microsoft .NET
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration with global clients, emphasizing technology expertise and professional growth through strategic partnerships and continuous learning.
Application Developer-Open Source
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise. It outlines role responsibilities, required education, and technical skills needed for the position.
Senior Threat Detection & Response Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a senior threat detection and response engineering role at IBM, emphasizing collaboration with security teams, threat research, and developing detection capabilities. The position involves enhancing cloud security solutions, automating processes, and improving visibility across IT environments. It requires expertise in threat intelligence, programming languages like Python/Golang, and familiarity with cloud platforms. The role offers opportunities to contribute to IBM's security operations and drive innovation in cloud-native solutions.
Industry Consultant-Consulting Services
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring expertise in semiconductor engineering, OSAT operations, and MES systems. It specifies educational qualifications, technical experience, and communication skills for candidates in electronics product development and manufacturing.
Application Developer-ReactJS
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to public and private sector clients. Responsibilities include teamwork, training, and communication skills. Required qualifications include a bachelor's degree and specific technical proficiencies in Reactjs and frontend development.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Finance & Operations drives efficiency and innovation, offering career growth and a collaborative environment for professionals in procurement and operations.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and contributions to innovative projects. It outlines required skills in Java, UI frameworks, and system design, along with responsibilities involving feature development and stakeholder collaboration.
Solutions Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a career at IBM Software focusing on transforming customer challenges into industry-leading solutions through collaboration, technical expertise, and innovation. The role emphasizes customer success, cross-functional teamwork, and driving business value with HashiCorp tools.
Account Solution Architect
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The role involves technical expertise in cloud solutions, collaboration with stakeholders, and driving innovation to solve complex business challenges.
Senior Printed Circuit Board Supplier Qualification Engineer
Company: IBM
Location: Singapore, SG
Posted Dec 15, 2025
This job description highlights a senior role in IBM's Supply Chain Engineering division, focusing on technical leadership, supplier development, and quality governance. The position emphasizes innovation, global collaboration, and career growth within a supportive culture.
Supply Chain Professional - Data Analyst
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 15, 2025
This text promotes IBM's Supply Chain Organization as a dynamic environment emphasizing continuous learning, technological innovation, and collaborative problem-solving. It highlights opportunities for professional growth, exposure to advanced tools, and impactful contributions to global supply chain optimization.
IPD strategy consultant
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a strategic consulting role requiring 8+ years of experience in IPD projects, industry expertise in consumer electronics/new energy, strong communication skills, and data analysis capabilities. Responsibilities include client collaboration, strategic planning, and industry insights delivery.