Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Data Developer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM CIC offers extensive career growth opportunities, training programs, and a supportive culture focused on innovation and client impact.
Experienced Data Scientist – Advanced Analytics - IBM CIC France - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 15, 2025
This job description highlights opportunities to work in IBM's innovation centers, collaborate with global clients, and leverage advanced technologies for impactful projects. It emphasizes career growth, technical expertise, and collaborative innovation in data science roles.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, collaboration with industry visionaries, and driving innovation through hybrid cloud and AI solutions. It outlines responsibilities involving SAP HANA BPC implementation, project leadership, and technical expertise, along with required qualifications such as a bachelor's degree and extensive SAP experience.
Technical Consultant-Application Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role focused on application security testing, secure coding practices, and threat modeling within IBM Consulting's delivery centers. It requires a bachelor's degree, relevant technical expertise in security tools, and experience with SAST/DAST methodologies. The position emphasizes industry expertise and innovation in technology adoption for public and private sector clients.
Recruiter
Company: IBM
Location: Lucknow, IN
Posted Dec 15, 2025
This job description outlines the requirements for a detail-oriented recruiter with 38 years of experience in IT recruitment. The role involves managing the full recruitment lifecycle, sourcing candidates through various channels, ensuring smooth hiring processes, and maintaining strong communication with stakeholders. Key skills include sourcing expertise, stakeholder management, and proficiency with ATS tools.
Data Scientist-Advanced Analytics
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Data Engineer role at IBM Consulting, involving data analysis, innovation, and collaboration with cross-functional teams. Responsibilities include developing predictive models, designing search applications, and working in Agile environments. Required qualifications include a Bachelor's degree and specific technical expertise in AI and data technologies.
Application Database Administrator-RDBMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text promotes IBM Consulting as a career opportunity emphasizing long-term client relationships, collaboration, and innovation. It highlights the use of advanced technologies to drive meaningful change and accelerate client impact. The role involves designing mobile solutions, continuous improvement through agile frameworks, and leveraging expertise in IBM DB2 and Linux/AIX systems.
Jr Financial Analyst
Company: IBM
Location: Mexico City, MX
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, innovation, and growth opportunities. It outlines responsibilities involving financial planning, analysis, and strategic business partnering, while highlighting supportive tools and a culture of curiosity and empathy.
Infrastructure Specialist-Cloud Data Platform Managed Services (Informatica Monitoring)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in data platforms, and opportunities for growth. It highlights roles involving data management, problem-solving, and leveraging advanced technologies like Hadoop and Snowflake.
Security Consultant-Data Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves advising clients on security solutions, collaborating on hybrid cloud and AI projects, and leveraging IBM's technology to drive innovation and career growth.
Curador(a) Pleno(a)
Company: IBM
Location: NO City, BR
Posted Dec 15, 2025
The text describes a role at IBM Consulting focused on digital transformation through AI and agile methodologies, emphasizing collaboration with clients, innovation, and career growth opportunities in a supportive ecosystem.
Package Consultant-Salesforce
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in Salesforce development, and opportunities to innovate in hybrid cloud and AI projects. It outlines required skills and work environments involving agile methodologies and cross-cultural teamwork.