Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Solution Architect-Data Platforms
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description highlights a leadership role in data engineering within IBM Consulting, emphasizing global collaboration, technical expertise in cloud and AI technologies, and leadership in managing complex projects. It outlines requirements for experience in data warehousing, cloud platforms, and team management, positioning the role as impactful and innovative.
Delivery Manager Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
The text describes a Procurement Delivery Manager role with responsibilities including team management, value alignment, development planning, stakeholder collaboration, and compliance. It outlines required education, technical expertise, and key skills such as leadership, communication, and strategic thinking.
SAPコンサルタント・FIコンサルタント
Company: IBM
Location: Tokyo, JP
Posted Dec 15, 2025
This job description highlights opportunities for career growth at IBM through collaboration with clients, technological innovation, and professional development. It emphasizes roles in consulting, development leadership, and expertise in SAP systems, with a focus on delivering impactful solutions and advancing business transformation.
Test Analyst / Test Automation Specialist
Company: IBM
Location: Praha, CZ
Posted Dec 15, 2025
This job posting describes a testing team role at IBM Czech Testing Team, outlining responsibilities for test analysis, automation, and collaboration with stakeholders. It specifies requirements including 13 years of experience, technical skills in SDLC, test tools, and soft skills like communication. The position emphasizes quality assurance, continuous improvement, and integration with DevOps practices.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves managing complex projects globally, requiring a bachelor's degree and SAP expertise, with travel in India.
Software Engineer - DBaaS Serverless
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves developing cloud-native solutions for IBM's Astra DB platform, requiring expertise in Kubernetes and cloud infrastructure. The team emphasizes innovation and growth opportunities within a collaborative environment.
Senior Security Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
HashiCorp's job posting outlines their focus on infrastructure solutions and security for cloud environments. The role requires a Product Security Engineer with expertise in secure development practices, threat modeling, and cloud security. Responsibilities include designing secure architectures, conducting security assessments, and collaborating with R&D teams. The position emphasizes experience with cloud platforms and security tools, with a preference for candidates with advanced degrees and specific technical skills.
Software Engineer, Quality
Company: IBM
Location: Brno, CZ
Posted Dec 15, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, growth, and collaboration. It outlines roles in software development and testing with focus on quality assurance, automation frameworks, and cloud-native solutions. Required skills include Java expertise, CI/CD integration, and cloud technologies, while preferred qualifications highlight advanced degrees and scripting proficiency.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP and mobility platforms, and requirements for experience in enterprise mobility architecture and application development.
Business Transformation Consultant-Manufacturing
Company: IBM
Location: Hsinchu, TW
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on business transformation through technology, collaboration with global clients, and leveraging hybrid cloud and AI solutions. The role emphasizes strategic partnerships, technical expertise, and continuous communication to deliver impactful results for innovative companies.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 15, 2025
This job description outlines a role in IBM's consulting delivery centers focusing on IT infrastructure, AWS cloud services, and technical expertise. It lists required and preferred qualifications including education, programming languages, cloud tools, and collaboration skills for a senior technical position.
Quality Engineer-Middleware
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
This job description outlines the responsibilities of an ETL Developer, including designing and maintaining data processes, collaborating with teams, and ensuring data quality. It emphasizes technical skills in SQL and ETL tools, with a focus on supporting data-driven decision-making across the organization.