Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Engineering Manager

Company: Pitchup.com

Location: Remote

Posted Dec 11, 2025

Pitchup seeks an Engineering Manager to lead software development, foster collaboration, and drive product excellence. The role offers competitive salaries, remote work, and a dynamic environment with global reach.

Senior Data Engineer

Company: Loka, Inc

Location: Remote

Posted Dec 11, 2025

Loka seeks a Senior Data Engineer to join their global team, offering opportunities to work on innovative projects, remote flexibility, and career growth. The role involves designing scalable data solutions and collaborating with cross-functional teams, while the company emphasizes mission-driven work and a supportive culture.

Implementation Manager

Company: Qualia

Location: Remote

Posted Dec 11, 2025

Qualia offers advanced real estate tech solutions, focusing on seamless home buying experiences. Their onboarding program ensures customers leverage AI effectively, supported by comprehensive training and a flexible work environment.

Support Specialist

Company: Cadwell

Location: Remote

Posted Dec 11, 2025

This job posting describes a Support Specialist role requiring technical phone support for medical devices, on-call rotations, and expertise in neurodiagnostic care. It outlines educational requirements, experience preferences, and skills needed, while including a note about mentioning 'PAMPERS' to confirm human applicants.

SailPoint Engineer - Architect

Company: Airitos

Location: Remote

Posted Dec 11, 2025

This job description outlines a role requiring expertise in Identity and Access Management (IAM) with a focus on SailPoint Identity Security Cloud. It emphasizes engineering experience, implementation of modern authentication protocols, and collaboration with stakeholders. Required skills include 8+ years in IAM, proficiency with SailPoint platforms, and experience with governance policies. Nice-to-have qualifications include Role Mining tools and SailPoint certification.

Blackbaud Advisory+ Consultant - Education Management (K-12 & Higher Education)

Company: Blackbaud

Location: USA

Posted Dec 11, 2025

This text describes a job role for a Blackbaud Advisory+ Consultant, outlining responsibilities such as providing consulting services to customers, collaborating with stakeholders, and managing customer portfolios. It also mentions company benefits like remote work flexibility, healthcare, and career development opportunities.

PPC Specialist (Google Ads Focus)

Company: GrowthAssistant

Location: Philippines

Posted Dec 11, 2025

The job posting seeks a PPC Specialist with Google Ads experience to optimize campaigns and support client operations. It highlights a great opportunity to work with a well-known brand, offering benefits like work from home, bonuses, and health insurance. Responsibilities include campaign optimization, analytics monitoring, and SEO practices, with requirements such as 3+ years of experience and SEMRush proficiency.

Senior Backend Software Engineer

Company: The Zebra

Location: Remote

Posted Dec 11, 2025

The Zebra is seeking a Senior Software Engineer to join their inclusive, growth-oriented team in Austin. The role involves developing scalable solutions, collaborating with cross-functional teams, and contributing to innovative insurance comparison tools. The company emphasizes flexibility, professional development, and competitive benefits including equity, health coverage, and unlimited PTO.

Patient Access Coordinator Full Time

Company: Envera Health

Location: USA

Posted Dec 11, 2025

Access Healthcares Patient Access Engagement Division is seeking dependable candidates for a high-volume inbound call position offering competitive benefits, growth opportunities, and a supportive work environment. The role includes scheduling appointments, handling patient inquiries, and collaborating with healthcare organizations, with a starting wage of $16/hour and potential bonuses.

Staff Technical Product Manager Cloud Infrastructure Türkiye

Company: JumpCloud

Location: Ankara, Türkiye - Remote

Posted Dec 11, 2025

This job posting describes a remote Staff Technical Product Manager role at JumpCloud, focusing on cloud infrastructure strategy, technical leadership, and cross-functional collaboration. The position requires expertise in cloud technologies and offers remote work in Turkey with English fluency requirements. JumpCloud emphasizes diversity and provides details about their hiring process and scam prevention measures.

Quality Engineer-Automation

Company: IBM

Location: Cairo, EG

Posted Dec 12, 2025

This text describes a Senior Automation Test Engineer role with responsibilities in test planning, automation framework development, cross-functional collaboration, and required technical expertise. It outlines qualifications, preferred skills, and tools like Selenium, Appium, and Jenkins.

Executive Assistant & Accountability Partner (Full‑Time, Remote, ET Hours)

Company: N/A

Location: Worldwide

Posted Dec 11, 2025

This job description outlines a remote Executive Assistant role requiring calendar management, travel coordination, family operations oversight, and accountability coaching. The position emphasizes proactive leadership, tool fluency, and cross-timezone coordination with competitive compensation and performance bonuses.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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