Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Trial Master Files Representative
Company: Celerion
Location: USA
Posted Dec 11, 2025
Celerion seeks a Full-Time Trial Master Files Representative for a remote position, emphasizing clinical research expertise, document management skills, and collaboration. The role involves maintaining Trial Master Files, communicating with stakeholders, and adhering to regulatory standards. The company highlights values like Integrity, Trust, and Respect, while offering competitive pay and equal opportunity employment.
Sr. Threat Analyst - Quality Assurance
Company: Optiv
Location: USA
Posted Dec 11, 2025
This job description outlines a remote Sr QA Analyst role with responsibilities in quality assurance, security analysis, and compliance. It highlights required experience in cybersecurity and offers benefits like remote work flexibility and professional development opportunities.
Senior Product Manager - Payments
Company: Pleo
Location: Denmark,Sweden,Spain,Portugal,UK,Netherlands
Posted Dec 11, 2025
The role involves leading the Payments team to create seamless customer experiences. Responsibilities include shaping the payment platform's vision, driving results, and collaborating with stakeholders. The position offers competitive salaries and benefits like a Pleo card, catered meals, and mental health support.
Customer Training Manager
Company: Masabi
Location: Colombia
Posted Dec 11, 2025
Masabi is driving the fare payment revolution, offering a remote Customer Training Manager role with benefits like flexible work, training allowances, and a focus on innovation. The company emphasizes purpose-driven growth, collaboration, and making transit accessible for all.
Forward Deployed Engineer - Strategist
Company: ElevenLabs
Location: Ukraine
Posted Dec 11, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek Forward Deployed Engineers to drive impactful solutions through cutting-edge technology and global collaboration.
Customer Training Manager
Company: Masabi
Location: Canada
Posted Dec 11, 2025
Masabi is revolutionizing fare payment systems with global platforms used in over 250 locations. The job posting highlights a Customer Training Manager role with remote work options, competitive benefits, and a mission to make transit fair and accessible for all.
Staff Technical Lead
Company: HubSpot
Location: USA
Posted Dec 11, 2025
This job posting seeks a Staff Technical Lead to spearhead API development for HubSpot's data platform, emphasizing scalable systems and customer impact. The role combines hands-on engineering with leadership, offering competitive compensation and benefits aligned with HubSpot's innovation-driven culture.
Vice President, Strategic Accounts - ICHRA
Company: Gravie
Location: USA
Posted Dec 11, 2025
Gravie seeks a VP Strategic Accounts to drive growth in the ICHRA market, offering competitive salaries, unique benefits, and a mission-driven culture focused on transforming healthcare access.
Senior IT & Security
Company: n8n
Location: Germany,Spain,Finland,Sweden,Poland,Ireland,UK
Posted Dec 11, 2025
n8n highlights its rapid growth, strong community, and achievements, offering a leadership role in IT and Security with competitive benefits and a focus on innovation and diversity.
Technical Writer
Company: TrustArc
Location: Philippines
Posted Dec 11, 2025
TrustArc emphasizes data privacy solutions, global team collaboration, employee support initiatives, and core values. The job description highlights technical writing roles with opportunities for growth, while promoting diversity and inclusion in the workplace.
Regulatory Affairs Specialist – Consultant
Company: ClinChoice
Location: Mexico
Posted Dec 11, 2025
The job description outlines a Regulatory Affairs Specialist role with responsibilities including managing product licenses, FDA submissions, and compliance. Requirements include 3+ years of experience, technical skills, and a focus on quality. ClinChoice emphasizes a supportive culture and global opportunities.
Senior Security Engineer
Company: Magnet Forensics
Location: Canada
Posted Dec 11, 2025
Magnet Forensics, a global leader in digital forensics, seeks a Senior Security Engineer to enhance security measures. The role involves designing security protocols, collaborating with teams, and ensuring data protection. Benefits include competitive compensation and professional growth opportunities.