Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Technical Support engineer - DSC APO
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in SAP SCM APO. It outlines roles in delivery centers, supply chain optimization, and required skills like S4 HANA and Supply Network Planning.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and impactful work. Responsibilities include software development, problem-solving, and Agile learning, with requirements for technical expertise in Microsoft technologies and BPM tools.
Microwave Design Engineer
Company: IBM
Location: Yorktown Heights, US
Posted Dec 11, 2025
IBM is seeking a quantum design engineer to develop advanced microwave circuits for quantum computing systems, requiring expertise in RF filter design, EM modeling tools, and superconducting circuits. The role emphasizes collaboration with multidisciplinary teams and proficiency in tools like Ansys HFSS and Keysight ADS.
Technical Support Professional
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This job posting describes a remote support engineer role requiring Linux storage and Kubernetes expertise, with responsibilities including customer support, troubleshooting, and collaboration. It outlines educational requirements, technical skills, and preferred experience in specific technologies.
インダストリーコンサルタント（製造領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 11, 2025
This job description highlights opportunities for career growth at IBM, emphasizing collaboration with global clients, innovative solutions using hybrid cloud and AI technologies, and the importance of creativity and problem-solving. The role involves consulting for manufacturing industries, managing large-scale projects, and leveraging IBM's technology portfolio to drive business transformation.
OpenSearch Engineer
Company: IBM
Location: San Jose, US
Posted Dec 11, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration with open-source projects and career growth. The role involves developing features for DataStax AI PaaS, integrating technologies like OpenSearch and Cassandra, and contributing to community-driven projects.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description outlines a role at IBM Consulting's delivery centers requiring technical expertise in SAP CPI, configuration management, communication skills, and flexibility across time zones. It specifies educational qualifications and experience in software development, testing, and data migration activities.
Business Development Executive - Oracle
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job posting outlines a Business Development Leader role at IBM, focusing on identifying business opportunities, collaborating with Oracle, and driving revenue growth. It details responsibilities like market research, client relationship management, and proposal preparation, along with required qualifications and skills.
Application Developer-Microsoft Power Platform & .NET
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovate technology solutions. Responsibilities include software development with Microsoft technologies, collaborative problem-solving, and agile learning. The position emphasizes career growth through client collaboration and strategic technology integration.
Software developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 11, 2025
The role involves developing high-quality software solutions within a collaborative team, utilizing various technologies and Agile principles. Opportunities for growth and innovation are emphasized, with a focus on problem-solving and continuous learning.
IBM Sales Accelerator Program: MEA Storage Sales Specialist - Arabic speaking (including 1 year in Valencia, Spain)
Company: IBM
Location: Valencia, ES
Posted Dec 11, 2025
The IBM Tech Sales Accelerator Program offers ambitious graduates a 12-month structured training path with mentorship, real-world experience, and opportunities to transition into IBM Storage sales roles in key markets. The role emphasizes solution-selling, client relationship management, and collaboration across IBM's ecosystem to drive business growth and innovation.
Senior Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a senior engineering role at IBM focused on developing cloud-native solutions and infrastructure management tools. The position emphasizes collaboration, innovation, and delivering scalable secure solutions for enterprise clients, with opportunities to work on cutting-edge technologies like HashiCorp products.