Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description outlines a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and leadership in SAP implementation. It highlights career growth opportunities, technical expertise requirements, and team leadership responsibilities.
Senior Managing Consultant - Finance Transformation
Company: IBM
Location: London, GB
Posted Dec 11, 2025
This role involves leading finance transformation projects using AI and digital solutions, collaborating with global clients, and fostering career growth through innovation and mentorship.
API Security Analyst
Company: IBM
Location: Taguig City, PH
Posted Dec 11, 2025
This job posting seeks a Junior API Security Consultant with experience in API development/security, vulnerability assessments, and secure coding practices. Responsibilities include testing, documentation, and integration of security controls. Required skills involve RESTful APIs, SAST tools, and DevSecOps concepts, with preferred certifications like API Security Fundamentals.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Hyderabad, IN
Posted Dec 11, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and impactful technological integration. The role involves complex SAP implementations, strategic partnerships, and technical expertise in areas like sales, service, and business process integration. It highlights opportunities for growth and meaningful contributions through consultative skills and innovation.
Solution Architect-SuccessFactors (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth. The role involves designing SAP SuccessFactors architectures, ensuring compliance, and leading cross-functional teams to deliver impactful technology implementations.
SAP S/4HANA Order-to-Cash Consultant
Company: IBM
Location: Zagreb, HR
Posted Dec 11, 2025
This text describes a managing consultant role at IBM Consulting, emphasizing collaboration with global clients, leadership in SAP solutions, career growth opportunities, and professional development. It highlights required expertise in SAP implementation, agile methodologies, and cross-functional teamwork, while presenting the role as impactful and intellectually stimulating.
【日本IBM】Salesforce Consultant/Architect
Company: IBM
Location: Tokyo, JP
Posted Dec 11, 2025
This job description highlights opportunities for career growth in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and a supportive culture focused on long-term development.
SAP Consultant FSCM TRM Cash & Liquidity
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through strategic partnerships and technology expertise.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This text describes a FP&A Analyst role at IBM Consulting, emphasizing career growth, collaboration with clients, technological advancements, and professional development opportunities. It highlights responsibilities involving financial planning, data analysis, and process improvement using advanced tools and methodologies.
Principal Engineer - HashiCorp Terraform Core Platform and Providers
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a senior technical leadership role at IBM focused on shaping Terraform's core functionality and provider ecosystem. The position emphasizes strategic direction, architectural guidance, and execution quality in developing cloud-native solutions. It highlights collaboration with cross-functional teams, technical expertise in distributed systems, and leadership in defining technical standards for millions of users.
Sr.Resident Solutions Engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 11, 2025
This text describes a Resident Solutions Engineer role at HashiCorp, outlining responsibilities such as building infrastructure pipelines, ensuring security compliance, and optimizing performance. It emphasizes required experience in cloud transformation, technical tools, and Japanese proficiency, while highlighting the importance of innovation and operational efficiency in supporting global enterprises.
Principal Software Engineer, HashiCorp Terraform Enterprise
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a senior technical leadership role at IBM focusing on scalable cloud solutions, architectural guidance, and enterprise-level innovation. The position emphasizes strategic direction, operational resilience, and expertise in distributed systems and security.