Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Industry Consultant-Telecommunications
Company: IBM
Location: New Delhi, IN
Posted Dec 11, 2025
This text describes a senior consulting role at IBM with opportunities for professional growth, technical expertise in ETRM systems, and leadership responsibilities. It emphasizes collaboration with clients, strategic solution leadership, and team management within IBM's global delivery centers.
SAP Technical Support – Fiori
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and expertise in SAP technologies. The position offers impactful work with strategic partners and technical development opportunities.
Business Analyst - ADM
Company: IBM
Location: Roma, IT
Posted Dec 11, 2025
This text promotes an IBM Consulting career emphasizing innovation, collaboration, and growth opportunities. It highlights working with global clients, leveraging technology platforms, and fostering creativity through continuous learning. The role involves business analysis, project management, and technical expertise in IT solutions.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 11, 2025
This role involves working in IBM's delivery centers to provide technical expertise for SAP SRM and MM modules. Responsibilities include project leadership, testing, and system implementation. Required qualifications include a bachelor's degree and 8+ years of SAP experience.
Procure to Pay Delivery Manager (Naga)
Company: IBM
Location: Naga City, PH
Posted Dec 11, 2025
The Procure to Pay P2P Operations Lead role involves managing procurement processes, leading teams, ensuring compliance, and optimizing workflows. It requires a bachelor's degree, leadership experience, and expertise in financial operations.
Application Developer - Experience Fullstack
Company: IBM
Location: NO City, BR
Posted Dec 11, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise. It outlines responsibilities involving full-stack development, DevOps practices, and cloud technologies, while highlighting required skills in languages like Golang, Python, and tools such as Kubernetes and Kafka.
Back-end Developer Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This text describes an IBM internship opportunity focusing on Product Engineering support, requiring skills in programming, computer architecture, and problem-solving. It highlights the chance to work on complex mainframe projects and collaborate with clients, emphasizing innovation and technical challenge.
Lead Logic Design Engineer Core Microarchitect
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
The job description outlines a Hardware Engineer role at IBM Systems Lab, focusing on designing high-performance processors for quantum and AI technologies. Responsibilities include leading architecture design, collaborating with teams, and ensuring silicon design meets functional and timing goals. The position emphasizes expertise in CPU architecture, RTL design, and industry standards, with a preference for candidates with extensive experience in microprocessor development.
Record to Report Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 11, 2025
This job description highlights a role in IBM Consulting focusing on financial operations, client collaboration, and innovation. Responsibilities include journal entries, reconciliations, and process improvements. Required skills include accounting knowledge and advanced Excel proficiency.
Stagiaire Développeur/euse Mobile H/F - IBM Client Innovation Center
Company: IBM
Location: Lille, FR
Posted Dec 11, 2025
The text describes IBM Client Innovation Center as a modern workplace offering high-level technical services, international collaboration opportunities, and innovative projects like Smarter Cities and Big Data platforms. It highlights team-based work, professional growth, and a multicultural environment with a focus on quality and technical expertise.
Consultor SAP - Cloud Integration (CPI/BTP)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a SAP DeveloperConsultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud integration, and opportunities to drive innovation through strategic partnerships and technology platforms.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in BPM tools, and requirements for Appian experience and database knowledge.