Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Sr. Client Success Manager
Company: Finalsite
Location: USA
Posted Dec 10, 2025
Finalsite's job posting highlights their mission to transform K12 education through community engagement platforms. The Senior Client Success Manager role involves managing client relationships, driving adoption, and ensuring retention. The position offers fully remote work with a focus on client advocacy and market expertise. Finalsite emphasizes diversity and equal opportunity in hiring.
Enablement Manager
Company: Apollo.io
Location: USA
Posted Dec 10, 2025
Apollo seeks a GTM Service Enablement Manager to lead training and coaching for global service teams, emphasizing leadership, operational excellence, and cross-functional collaboration to enhance customer experience and team performance.
Principal Data Scientist
Company: Gradient AI
Location: USA
Posted Dec 10, 2025
Gradient AI is seeking Principal Data Scientists to revolutionize insurance through AI-powered solutions, offering competitive compensation, flexible work arrangements, and opportunities to impact healthcare innovation. The role involves developing predictive models, collaborating with cross-functional teams, and leveraging extensive health data to enhance underwriting and patient care.
Senior Software Engineer - Claims Engine & Billing Platform
Company: Grow Therapy
Location: USA
Posted Dec 10, 2025
This job description highlights a Software Engineer role focused on developing scalable billing systems and revenue cycle solutions. The position emphasizes technical excellence, system reliability, and collaboration with cross-functional teams. Compensation details include competitive salary ranges for full-time and fully remote arrangements.
Policy and Reporting Analyst
Company: Evident Change
Location: USA
Posted Dec 10, 2025
This job posting highlights a remote Policy and Reporting Analyst role with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes client interaction, data reporting, and problem-solving in a supportive work environment.
Design Engineer
Company: Vercel
Location: USA
Posted Dec 10, 2025
Vercel seeks a Senior/Staff Design Engineer to enhance user experiences and drive growth. The role offers competitive compensation, remote flexibility, and opportunities to innovate. The company emphasizes inclusivity and collaboration across teams.
Principal Security Engineer
Company: iHerb
Location: USA
Posted Dec 10, 2025
This job posting seeks a Principal Product Security Engineer to lead secure development lifecycle processes, design security frameworks, and mitigate threats. Requirements include technical expertise in security architecture, DevOps, and cloud technologies, with optional bonus qualifications in cloud security tools.
Technical Support Engineer
Company: Zafran.io
Location: USA
Posted Dec 10, 2025
This job description highlights a customer-centric Support Engineer role at Zafran, emphasizing problem-solving in a fast-paced SaaS environment. The position involves collaboration with product teams, documentation, and process optimization, with a focus on delivering high-quality support. Zafran's mission to address cybersecurity vulnerabilities and its growth as a leading company are also mentioned.
Paralegal - Intellectual Property
Company: Ralliant
Location: USA
Posted Dec 10, 2025
The text describes a job role involving IP portfolio management, coordination of trademark and patent processes, automation through AI tools, and collaboration with legal and engineering teams. It emphasizes organizational skills, technical proficiency with IP systems, and experience with legal operations workflows.
Virtual Webmaster Intern
Company: Finalsite
Location: USA
Posted Dec 10, 2025
The text describes Finalsite's community relationship management platform for K12 schools, highlighting its global reach and remote work opportunities. It outlines a Virtual Webmaster Intern role with responsibilities like website maintenance, client collaboration, and technical support. The posting emphasizes remote work flexibility, required qualifications, and commitment to diversity and equal opportunity.
Analyst I - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 10, 2025
This job description outlines a Junior Data Scientist role at Liberty Mutual, focusing on building predictive models, data pipelines, and workforce planning solutions. The company emphasizes competitive compensation, inclusive culture, and professional growth opportunities, while detailing technical requirements and preferred skills for the position.
Sr Mgr Product Strategy
Company: Insight
Location: USA
Posted Dec 10, 2025
This job posting highlights a senior product manager role focused on AI transformation at a Fortune 500 company with strong market presence and employee benefits. The position emphasizes strategic product vision, cross-functional collaboration, and career growth opportunities within a people-first organization.