Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Senior DevOps Engineer
Company: IBM
Location: London, GB
Posted Dec 11, 2025
IBM CIC offers career growth, technical expertise, and innovative projects with benefits like training, flexible work, and a supportive culture.
Site Reliability Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This text describes a Site Reliability Engineer role at IBM, emphasizing opportunities for career growth, innovation, and collaboration in developing cloud-native AI solutions. It outlines responsibilities like system architecture, incident response, and monitoring, along with required technical expertise in DevOps, cloud technologies, and automation tools.
SDET Fullstack
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
This job description outlines a role as an SDET for the Salesforce LAND Project at IBM Consulting, emphasizing agile delivery, test automation, and professional development opportunities. It highlights required technical skills, tools like WebdriverIO and Git, and collaboration with cross-functional teams. The position focuses on innovation, quality assurance, and career growth within a global client base.
Intern 2026: Software Engineer - Semiconductor
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
IBM Research emphasizes innovation and problem-solving in technology development, outlining responsibilities in chip design and requiring expertise in computer science, data science, and engineering disciplines.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Dec 10, 2025
HubSpot is evolving into a platform to support customer teams, emphasizing growth and integration. They're hiring for Corporate Account Executives with competitive benefits and remote flexibility.
System Services Representative - Oxmoor DC4
Company: IBM
Location: HUNTSVILLE, US
Posted Dec 11, 2025
The role emphasizes customer satisfaction through technical support, coordination of hardware/software support, and ensuring seamless operations. Required skills include problem-solving, communication, and adaptability, with a focus on IBM's innovative infrastructure.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 11, 2025
This role involves collaborating with global clients on hybrid cloud and AI projects, requiring software development skills and a bachelor's degree. The position emphasizes innovation, stakeholder collaboration, and continuous learning within IBM's technology ecosystem.
Consultor SAP FI CLM (Cash & Liquidity Management)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description outlines a role focused on SAP HANA financial solutions, requiring expertise in configuration, financial processes, and collaboration with stakeholders. It highlights responsibilities like implementing systems, analyzing requirements, and ensuring project success within IBM's delivery centers.
Payment Operations Associate
Company: HitPay
Location: Remote
Posted Dec 10, 2025
This job posting describes a 1-year contract role for a Payment Operations Associate at HitPay, a payments infrastructure platform in APAC. Responsibilities include payment method onboarding, client coordination, transaction reconciliation, issue resolution, and process improvement. Qualifications require a finance/business degree or relevant experience, attention to detail, and strong communication skills. The role offers exposure to payments operations, growth opportunities, and a collaborative work environment.
Senior Software Engineer - HashiCorp Runtime/Consul
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a Senior Software Engineer role at IBM focusing on advanced Consul development, cloud-native solutions, and collaboration with cross-functional teams. It emphasizes technical leadership, innovation in distributed systems, and contributions to both community and enterprise offerings.
Head of SLED (State, Local & Education)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job posting highlights a leadership role in IBM's SLED practice, emphasizing growth opportunities, collaboration with clients, and innovation in solving complex problems. The position involves strategic leadership, business development, and operational excellence, with a focus on public sector and higher education clients. IBM's acquisition of Hakkoda and remote work flexibility are also mentioned.
Production Support Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
The role involves supporting ADMS Data Pipelines on AWS, monitoring incidents, collaborating with teams, and requiring skills in problem-solving and cloud environments.