Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Technical Product Manager
Company: NABIS
Location: USA
Posted Dec 10, 2025
Nabis is a leading cannabis wholesale platform with a strong team and innovative technology-first approach. They seek a Technical Product Manager with experience in agile methodologies and tech stacks like React/Node. The role involves bridging technical and business teams while offering competitive benefits and a diverse work environment.
Software Engineering Intern
Company: Airbnb
Location: USA
Posted Dec 10, 2025
Airbnb's 2026 Summer Intern Program offers hands-on experience in software engineering, mentorship, and impactful projects. Applicants will work on real-world projects, collaborate with diverse teams, and contribute to innovative technologies. The program emphasizes growth, community, and inclusion while providing flexibility with remote eligibility.
Engineering Lead
Company: HubSpot
Location: USA
Posted Dec 10, 2025
The text describes HubSpot's Flywheel Product Line and Demand Management team, emphasizing their mission to transform HubSpot's operations into an AI-driven system. It outlines a role requiring expertise in data science, machine learning, and cross-functional collaboration, highlighting opportunities to work on innovative technologies and impact business growth. The posting also details competitive compensation, benefits, and a focus on diversity and inclusion.
Fractional Product Marketing Manager
Company: CareMessage
Location: USA
Posted Dec 10, 2025
This job description outlines a part-time Product Marketing role focused on positioning and launching CareMessages, requiring expertise in translating technical capabilities into customer-centric narratives. The position emphasizes cross-team collaboration, customer insights, and creating standardized launch materials while avoiding product roadmap influence.
Product Manager - Events, Webhooks, & Remote Functions
Company: Stripe
Location: USA
Posted Dec 10, 2025
Stripe seeks a product manager to enhance developer tools and infrastructure, focusing on events and integrations. The role involves collaborating with teams to shape product strategies and deliver impactful solutions.
Software Engineering Intern (Summer 2026)
Company: Dropbox
Location: Poland
Posted Dec 10, 2025
This job posting outlines a Software Engineering Intern role at Dropbox for Winter 2026 or Spring 2027 graduates, detailing responsibilities like developing high-impact projects, collaborating with teams, and receiving mentorship. It highlights opportunities for professional growth, virtual collaboration, and compensation details.
Sales Enterprise Client Account Executive - Higher Education, Social Impact
Company: Blackbaud
Location: USA
Posted Dec 10, 2025
This job description outlines a sales role requiring experience in SaaS CRM/ERP software sales within Higher Education. Responsibilities include managing sales cycles, cross-selling, and building client relationships. The position offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, 401k, and parental leave.
Onboarding Specialist
Company: PLACE Corporate Careers
Location: USA
Posted Dec 10, 2025
Transactly is expanding their Account Management Team with an Onboarding Specialist role, emphasizing exceptional service, white-glove experiences, and collaboration across teams to ensure client success. The position requires 2+ years of client-facing experience, strong communication skills, and a service-first mindset, with competitive compensation and professional growth opportunities.
AI Engineer
Company: Elicit
Location: USA
Posted Dec 10, 2025
Elicit is an AI research assistant promoting good reasoning. They're hiring AI engineers for backend ML work with competitive benefits and a collaborative environment.
Senior Product Marketing Manager - Growth
Company: Dropbox
Location: USA
Posted Dec 10, 2025
This job description outlines a Senior Product Marketing Manager role focused on growth strategies, customer insights, onboarding lifecycle, experimentation, monetization, and cross-functional collaboration. It details responsibilities and requirements for a B2B SaaS product marketing position with specific compensation ranges.
Staff Platform Manager - Suspensions, Appeals & Enforcements
Company: Airbnb
Location: USA
Posted Dec 10, 2025
Airbnb's Payments Risk and Compliance role focuses on enhancing post-payment experiences, ensuring safety, and reducing fraud while balancing customer satisfaction and operational efficiency.
Product Manager - New Guest Experience
Company: Airbnb
Location: USA
Posted Dec 10, 2025
This job posting describes a Product Manager role at Airbnb focusing on driving growth through innovative product strategies, cross-functional collaboration, and optimizing guest experiences. The position requires 8+ years of experience in consumer growth and marketing technology, with emphasis on SEO, AI visibility, and cross-functional leadership.