Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Staff Backend Engineer

Company: Kalepa

Location: Europe

Posted Dec 09, 2025

This job posting seeks experienced software engineers with expertise in Python, AWS, and distributed systems. It highlights competitive compensation, equity options, and benefits like PTO and stipends, while emphasizing collaboration with a global team and opportunities to work on impactful projects.

Partner Solutions Engineer

Company: Vercel

Location: USA

Posted Dec 09, 2025

This job description outlines a Senior Partner Solutions Engineer role at Vercel, focusing on technical engagements with partners, growth opportunities, and benefits like competitive compensation and flexible work arrangements.

Senior Product Manager - Goodnotes for Desktop

Company: Goodnotes

Location: Europe

Posted Dec 09, 2025

The job posting highlights a Senior Product Manager role focused on enhancing desktop experiences for Goodnotes, requiring expertise in productivity apps, cross-platform development, and user-centered design. The interview process includes meetings with leadership and a hands-on assessment.

Cobalt Core Pentester

Company: Cobalt

Location: USA

Posted Dec 09, 2025

The Cobalt Core seeks skilled pentesters to join a collaborative community focused on security research and vulnerability assessments. The role involves manual penetration testing, teamwork, and contributing to secure software development. Applicants must reside in the USA and demonstrate expertise through certifications and technical assessments.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Dec 09, 2025

Figma seeks an Account Executive MidMarket to drive sales, build relationships, and grow their career. The role offers opportunities for professional development, networking, and a competitive compensation package.

Video Content Creator

Company: Cloudbeds

Location: Canada,Ireland,Portugal,Spain,UK

Posted Dec 09, 2025

Cloudbeds seeks a video creator to produce engaging content across platforms, manage social media, and experiment with new formats to enhance hotel tech outreach. The role requires storytelling, strategic thinking, and technical skills to develop high-quality videos and podcasts that drive action and growth.

Growth Account Executive

Company: Webflow

Location: USA

Posted Dec 09, 2025

Webflow is seeking a Growth Account Executive to expand their presence through sales and customer relationships. The role involves building pipelines, maintaining stakeholder relationships, and aligning with cross-functional teams. The company emphasizes innovation, inclusivity, and competitive benefits while promoting a remote-first culture with opportunities for growth and equity.

Business Systems Analyst - Finance (AR Automation)

Company: HubSpot

Location: USA

Posted Dec 09, 2025

This job description outlines a Business Systems Analyst role at HubSpot focused on implementing and owning an AR automation platform. The position requires technical expertise in systems configuration, integration, and optimization, along with collaboration across finance, product, and engineering teams. Key responsibilities include system implementation, workflow automation, data analysis, and continuous improvement of AR processes.

Campaign Manager

Company: Buildout

Location: USA

Posted Dec 09, 2025

Buildout is a CRE software company empowering brokers with tools to maximize deal efforts and transform the industry. They seek a autonomous Campaign Manager to drive MQL growth through multichannel marketing, content creation, and analytics. The role offers competitive compensation, remote flexibility, and a supportive team environment with impactful benefits.

Engineering Manager (B2B)

Company: Sprout Social

Location: Poland

Posted Dec 09, 2025

Sprout Social seeks an Engineering Manager to lead a collaborative team, solve complex problems, and contribute to impactful projects. The role offers growth opportunities, competitive compensation, and a supportive work environment.

Senior Software Engineer Backend (Node/Nest)

Company: Trafilea

Location: Argentina,Brazil,Costa Rica,Mexico,Chile

Posted Dec 09, 2025

Trafilea is a tech platform driving AI-powered brand growth with global reach. They offer innovative solutions and competitive roles for experienced developers.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: Canada

Posted Dec 09, 2025

Saviynt provides identity management solutions, aiding organizations in AI adoption with secure, efficient services. They offer competitive benefits and a positive work environment, emphasizing growth and innovation.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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