Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Recruiter (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights opportunities to shape IBM's future through innovative recruitment practices, contribute to client satisfaction, and work with a talented team. It outlines responsibilities including candidate sourcing, brand ambassadorship, and collaboration with hiring managers, while specifying requirements like a bachelor's degree and experience in recruitment.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes growth opportunities, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions.
Salesforce Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting involving technical expertise, innovation, and career growth opportunities. It emphasizes collaboration with clients, hybrid cloud and AI projects, and professional development through training programs.
Entry Level Technical Content Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.
Security Specialist-Infrastructure Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a role at IBM Consulting involving technical expertise, cloud engineering, and system infrastructure. It outlines responsibilities, required skills, and educational qualifications for a position focused on innovation, reliability, and data-driven decision-making in a collaborative environment.
Portfolio Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a comprehensive role involving real estate management, budget oversight, vendor coordination, and strategic planning across multiple locations. It outlines responsibilities for facility management, stakeholder engagement, and operational efficiency while emphasizing alignment with organizational goals and continuous improvement.
Project Manager-Data Platforms
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in data migration. Requirements include education, project delivery experience, and communication skills in a professional consulting environment.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, requiring SAP HANA and S4 HANA expertise, along with technical implementation and testing skills.
Payroll Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Regional Payroll Specialist role requiring expertise in managing end-to-end payroll operations across Japan, China, Taiwan, and Hong Kong. The position emphasizes compliance with local labor laws, tax regulations, and statutory requirements, along with data management, audit preparation, and stakeholder coordination. Qualifications include a bachelor's degree, 3-5 years of payroll experience, and fluency in English with proficiency in Japanese/Mandarin. The role demands meticulous attention to detail, analytical skills, and cross-functional collaboration with HR, finance, and local vendors.
2026 Senior Data Scientist Intern - Corporate Development (M&A)
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This text describes a Data Scientist internship role at IBM, focusing on transforming data into business value through AI and analytics. The position involves collaboration, problem-solving, and working with advanced technologies to drive enterprise performance and innovation.
Payroll Practitioner (Japanese Speaker)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a senior consulting role at IBM focusing on innovation, technical expertise, and collaboration with clients. It highlights responsibilities involving process improvement, technical support, and leadership in solving complex business challenges. Requirements include Japanese language proficiency, ERP systems experience, and strong analytical skills.