Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.
Process Delivery Specialist
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It highlights responsibilities like master data management, adherence to regulations, and required skills such as accounting software proficiency and attention to detail.
Subk-C Backup Administrator
Company: IBM
Location: Hampton, US
Posted Dec 09, 2025
This job description outlines a Veritas NetBackup Administrator role requiring expertise in backup environments, ITIL practices, and DoD clearance. Responsibilities include managing complex systems, troubleshooting, and maintaining compliance, with emphasis on high availability and disaster recovery.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM Consulting, emphasizing collaboration in innovation centers, technical expertise in data processing, and use of advanced tools like Spark and Hadoop. The position requires teamwork, communication skills, and experience with ETL tools and programming languages.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovative projects, career growth opportunities, and expertise in SAP technologies. It highlights the potential for skill development and impactful work across industries.
Java Full Stack developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.
D365 Technical Consultant with PowerPlatform experience
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on Microsoft solutions, emphasizing collaboration, innovation, and growth opportunities. Required skills include expertise in Microsoft technologies and Agile methodologies.
Entry Level Product Manager: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text outlines the role of a Product Manager in AI and data-centric offerings, emphasizing collaboration across teams, ethical AI practices, and data-driven strategies to deliver innovative solutions. It highlights required skills in agile methodologies, product analytics, and cross-functional stakeholder alignment.
Technical Support Professional - SAN support
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes the role of an IBM Remote Technical Support engineer, outlining responsibilities such as problem resolution, customer communication, and adherence to SLAs. It emphasizes structured processes, technical expertise, and customer satisfaction while detailing required skills and work schedules.
BPOプロジェクトチームリーダー（経理財務）
Company: IBM
Location: Naha, JP
Posted Dec 09, 2025
This job description outlines financial and administrative support roles with opportunities for teamwork, management growth, and cross-cultural experience. The position involves systematic tasks like accounting processing, Excel-based reporting, and workflow system management, with structured schedules and collaborative environments.
Intern 2026: IBM Quantum Sales and Operations
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an internship opportunity at IBM Research focused on Quantum Computing, highlighting responsibilities like client engagement, sales support, and technical communication. It emphasizes IBM's innovation-driven culture, required skills in communication and technology, and the transformative potential of quantum computing. The role combines technical expertise with business acumen, offering growth in a cutting-edge field.
Cloud Platform Software Engineer - OpenSearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This text promotes IBM's software career opportunities, highlighting innovation in AI-powered cloud-native solutions, collaborative environments, and professional growth. It outlines roles involving cloud infrastructure, open-source projects, and technical expertise in Kubernetes and distributed systems.