Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Data Engineer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data processing systems development, collaboration with cross-functional teams, and expertise in technologies like Python, Apache Spark, and cloud platforms. It specifies educational requirements, technical skills, and salary range for the position.
SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients on SAP solutions, emphasizing innovation, professional growth, and impactful projects within IBM's ecosystem.
Technical Support Representative (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 09, 2025
This role involves collaborating with clients on system testing and innovation, offering growth opportunities in a supportive environment with emphasis on technical expertise and remote collaboration.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the role's focus on technical expertise, client relationships, and problem-solving through IBM's technology platforms.
Package Consultant-SAP SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a senior SAP Consultant role at IBM Consulting, focusing on delivering technical expertise and innovative solutions to clients. Responsibilities include strategic SAP solution design, comprehensive delivery, and collaboration with clients. Requirements include extensive SAP experience, specific technical skills, and educational qualifications.
Werkstudent - IT Security / SAP Security (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in a global consulting organization's Security Leadership Team, offering strategic and administrative support, career advancement opportunities, and collaboration in innovative projects across public and private sectors. It emphasizes technical expertise, consulting experience, and bilingual proficiency.
Delivery Consultant for Infrastructure Automation and FinOps
Company: IBM
Location: Ljubljana, SI
Posted Dec 09, 2025
This text promotes a career opportunity at IBM Technology Expert Labs, emphasizing collaborative innovation, professional growth, and impactful problem-solving through infrastructure automation and DevOps expertise. It highlights a supportive learning culture, technical development, and contributions to clients' business success.
Lead Logic Design - CORE EXE (VSU) Unit
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Hardware Engineer role at IBM Systems Lab involving quantum computing and AI hardware development. The position requires designing high-performance processors, collaborating with cross-functional teams, and possessing expertise in CPU architecture. Qualifications include advanced degrees, experience with processor cores, and knowledge of industry microprocessor designs.
Application Developer-ServiceNow
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 09, 2025
The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, collaboration with global clients, and technical development roles. It outlines responsibilities like solving real-world challenges, working with stakeholders, and requires expertise in ServiceNow and related technologies.
Software Developer - L3 Engineer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a role requiring advanced technical expertise in software development and support, with responsibilities including troubleshooting complex issues, collaborating with cross-functional teams, and mentoring junior engineers. The position emphasizes strong analytical skills, proficiency in specific technologies, and experience with Agile methodologies.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in performance testing tools and emphasizing collaboration, growth opportunities, and strategic partnerships.
Federal Government Cost Accountant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Federal Government Cost Accountant role at IBM Consulting, requiring expertise in US Federal Government cost accounting, GAAP, and compliance with regulations like FAR and CAS. The position involves financial management, system reconciliation, and cross-functional collaboration with various departments. Qualifications include a bachelor's degree in accounting, 5+ years of experience in government contracting, and US citizenship.