Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Arquiteto de solução - cognitiva
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a senior professional role in IBM Consulting focused on innovation, collaboration, and technical expertise. It highlights opportunities to work with global clients, leverage advanced technologies like AI and cloud computing, and contribute to impactful projects through a culture of continuous learning and growth.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Senior Service Associate role at IBM Consulting, focusing on benefits administration, compensation processes, and digital transformation initiatives. The position requires expertise in HR systems, SAP HRMS, and strong analytical skills, while emphasizing collaboration with clients and internal teams to ensure accurate payroll and benefits management.
Network and Computer Systems Administrator Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
The text promotes IBM's apprenticeship program as an opportunity to grow professionally, solve complex problems, and develop skills through hands-on experience. It emphasizes collaboration, learning, and career advancement while outlining requirements and program structure.
Full Stack Developer
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job description highlights opportunities for growth in innovative cloud technologies at IBM, emphasizing career development and impactful projects.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth opportunities. Responsibilities include developing technical solutions, managing client relationships, and leveraging IBM's technology platforms to drive business impact.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves working with global clients, leveraging agile methodologies and technology platforms, while emphasizing career growth, innovation, and collaborative problem-solving in a supportive environment.
Order to Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a role at IBM focused on customer masterdata management, credit handling, and order processing. It emphasizes collaboration, innovation, and problem-solving in a dynamic environment. The position requires technical expertise in finance and ERP systems, along with strong communication and analytical skills. The text portrays the role as impactful and growth-oriented, encouraging candidates to lead in technology-driven solutions.
CA:GEN Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on transforming code and data through collaboration with global clients, emphasizing hybrid cloud and AI innovations, team growth, and delivering practical IT solutions for impactful change.
Data Scientist Intern (16 months, September 2026)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM's Data Scientist internship offers opportunities to work on large-scale systems and AI projects, requiring skills in Python, AI trends, and technical writing. It emphasizes growth and innovation in a collaborative environment.
Package Consultant-Oracle Industry Solutions
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on client collaboration, innovation, and technical expertise. It highlights opportunities to work on global projects, solve complex business problems, and leverage IBM's technology platforms. The role requires specific technical skills and experience with Oracle and Agile methodologies.
Gerente RH
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an HR leader role at IBM Consulting, emphasizing collaboration, digital transformation, career growth, and impactful work. It highlights required skills and qualifications for the position.
Procurement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of a Procurement Specialist at IBM, emphasizing responsibilities such as procuring goods/services, managing vendor relationships, and ensuring audit readiness. It highlights required skills like communication, ERP tools proficiency, and experience in procurement domains, while also mentioning preferred qualifications like a Master's degree and virtual client-facing abilities.