Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Technical Support Intern - Hardware and Software Products
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes an IBM Technical Support Professional Intern role, highlighting requirements for technical expertise, collaboration, and problem-solving skills in a growth-oriented environment. It emphasizes IBM's infrastructure capabilities and the importance of innovation in addressing modern technological challenges.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on designing a world-class cloud platform with sovereign AI capabilities. The position requires expertise in cloud computing, software development, and collaboration on complex systems while emphasizing innovation and problem-solving in a multicloud environment.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in software development. The position highlights opportunities for impactful problem-solving, strategic stakeholder engagement, and working with cutting-edge technologies.
SAP Concur Reporting Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves data analysis and Concur implementation for client collaboration, requiring technical expertise and compliance knowledge.
Senior Labor Lawyer
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This job description outlines a legal role requiring expertise in Mexican labor law, HR support, litigation management, and cross-functional collaboration. It specifies educational qualifications, technical expertise, and preferred skills such as fluency in English, critical thinking, and strong organizational abilities.
Senior Workday Integrations Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients to deliver Workday solutions, requiring expertise in integrations and technologies. It offers opportunities for growth and collaboration across industries.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM emphasizing collaboration with clients, technical expertise in SAP, and opportunities for professional growth. It highlights responsibilities like leading teams, delivering solutions, and gaining industry knowledge, while outlining required qualifications and preferred skills.
Process Delivery Specialist-Record to Report
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM promotes innovation and open hybrid cloud solutions, seeking a detail-oriented professional with accounting/finance expertise and strong analytical skills for a dynamic consulting role.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on client collaboration, hybrid cloud innovation, and technical expertise. It outlines responsibilities like solution development, Agile methodology, and Oracle Cloud implementation, emphasizing career growth and impactful client outcomes.
Lead FullStack Developer - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting describes a Lead Developer role at IBM's Client Innovation Center, requiring expertise in Java, microservices, and cloud technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and emphasis on diversity and inclusion.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role with opportunities for growth, client relationship development, and technical expertise expansion. The position involves remote support, collaboration with teams, and working with IBM storage products, offering visibility across multiple organizational levels.
Sr. Software Developer AI Center of Excellence
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting highlights a role in developing AI-based cloud services with opportunities for innovation, collaboration, and professional growth. The position requires expertise in AI, cloud technologies, and agile development while emphasizing safety, velocity, and technical leadership.