Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Veeva Architect & Engineer
Company: IBM
Location: Chicago, US
Posted Dec 09, 2025
This job description outlines a leadership role in IBM's Veeva Practice, requiring technical expertise in healthcare solutions, client collaboration, and digital transformation initiatives. The position emphasizes architectural vision, technical skills, and communication abilities to deliver tailored solutions for life sciences organizations.
Federal Compliance Tester
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Federal Compliance Tester role at IBM Consulting Finance, requiring expertise in FAR and CAS regulations, experience with government contracting, and proficiency in systems like Deltek Costpoint. The position involves testing policies, developing test plans, and ensuring compliance with federal standards. Qualifications include a bachelor's degree, US citizenship, and knowledge of business controls and audit processes.
Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, emphasizing collaboration, growth, and technical expertise in DevOps practices. The role involves managing infrastructure, maintaining tools, and ensuring reliability for enterprise-grade financial applications.
Senior AI Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and the impact of AI architectures while outlining required skills and experiences for roles in cognitive computing and client-facing consulting.
SAP ABAP and SAP UI5
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring SAP expertise in an Agile environment. It emphasizes collaboration with global clients, technical innovation, and professional qualifications.
Application Developer-Adobe Experience Manager
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive digital transformation through technical expertise. It outlines responsibilities as an Application Developer specializing in Adobe Experience Manager and highlights required skills in AEM, Java, and digital experience platforms.
Package Consultant-SAP BTM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.
Digital Sales Technical Specialist - Data Platform for Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
This role as a Digital Sales Technical Specialist at IBM offers collaborative opportunities, career growth, and impactful work in Data & AI, emphasizing technical expertise and client success.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Security GRC Analyst role at IBM Software, emphasizing collaboration on identity and access management, cloud-native solutions, and opportunities for growth in a dynamic environment. It outlines responsibilities, required qualifications, and preferred experience for the position.
SAPコンサルタント・開発リーダー
Company: IBM
Location: Osaka, JP
Posted Dec 09, 2025
This job description highlights opportunities to collaborate with global clients, leverage IBM technologies for innovation, and advance career growth through professional development and technical expertise.
Application Developer-SAP ABAP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in application development. It highlights opportunities for impactful work and professional growth.
Digital Sales Specialist (DSS) - Technology Sales
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a Digital Sales Specialist role at IBM, emphasizing growth opportunities, collaboration with cross-functional teams, structured training programs, and responsibilities involving account management, sales execution, and territory strategy. It highlights career development and technical proficiency requirements.